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September 2023
I've been waiting a month and a half for a competent technician to set up my internet. I've had 4 no-shows to 5 appointments, and the techs that actually showed up were incompetent and couldn't do the job. Customer service was dismissive and lied to my face.
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September 2023
Signed a fiber internet contract with them over a month ago. We still don't have internet service. The install appointment got cancelled and multiple calls only result in "any day now" and no change :(
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October 2022
Utterly incompetent, zero regard for customer service, I cannot wait to change providers.