Verizon in Issaquah offers a variety of mobile, 5G home internet, and business services. Customers can visit the store or order online for convenience, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews highlight excellent customer service from the staff. Clayton is praised for his quick and hassle-free assistance with new phone setup, while Michael went above and beyond to honor a mistaken promotional offer, demonstrating professionalism and a positive attitude. Marcel is noted for his patience in handling complicated issues with older phone models. Customers appreciate that the staff takes the time to ensure all needs are met without feeling rushed or pressured into unnecessary purchases. However, some reviews mention longer wait times during walk-in visits and issues with unfulfilled in-store credit promises related to promotions. Overall, the store is recognized for its helpful employees and commitment to customer satisfaction.
Justice was extremely helpful and knowledgeable the process was smooth and easy, I couldn’t have asked for a better person to help us out today !
May 2026
Yohane was smooth fast and efficient. Made the whole transaction seamless and easy to understand. Listened to everything we needed and delivered with a bright smile and enjoyable personality.
May 2026
Omari was super friendly and helpful!! He made the process of upgrading my phone easy - great customer service from everyone there!
