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December 2023 by Mike
The location has changed to opposite of Ivar’s
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December 2022 by Azhar Malik
Went for a simple deposit. The staff was super friendly and helpful throughout. Was a great experience here overall!
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March 2022 by Joey Zvara
I had an over-the-counter withdrawal to make for my tax return and went to one of the Chase branches on Issaquah Pine Lake Road. Words cannot describe how unsatisfactory and rude the treatment was from the branch manager at that location! She proceeded to kick three of us out for not wearing masks and then lied about the mask mandate being enforceable by law which it is not and continue to lie about not being able to serve us if we did not wear a mask which every other branch in Washington state that I've gone to did not have such ridiculous propagandize witch hunting of their customers. That said I then went to this location on East Sammamish Parkway where the manager was nothing but friendly and professional and proceeded to take care of my withdrawal in a very respectful and effective manner. There was no pushing of the political agenda our governor currently has been placed, no ostracizing other guests or patrons who were wearing a mask as is there Choice as free Americans and on top of that apologized on behalf of the other branch managers terrible disrespectful and rude Behavior to the patrons. Text Chase location I would highly recommend to anyone both for their courteous professionalism, bearing, and ability to handle and conduct Business Without involving personal agendas or politics! Hands down Associates in employee is like those who helped me at the East Sammamish Parkway Chase will be the reason why I continue to bring my business to j.p. Morgan in the future!
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September 2021 by Tom Du
Comfortable environment
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August 2021 by DiamondJudge
Comfortable environment
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August 2021 by Tiffany Law
I want to take the time to give a special shout out to the Branch manager Elena B! I walked in the branch without making an appointment, and she set proper expectations of how she was expecting an client, but is still able to assist me before her client arrives. She was kind, courteous and made sure she took care of my needs. I always feel welcome at this branch and because of employees like her, I am very pleased to be a customer of Chase bank! I definitely recommend this particular Chase branch, and if you can, make an appointment beforehand!