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February 2024 by Cary Wright
Great customer service! Associate drove me back to car dealership after dropping off rental car. Thank you, for setting the standard for customer service in the rental car business.
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February 2024 by Jill Boyle
ease of rental
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February 2024 by Chris Roberts-Allmon
I absolutely love this Enterprise location. Great rates, great cars, and great people!Ben the manager is a delight, as well as Nick the assistant manager.They were so kind and friendly, and let me extend my vehicle for a couple of extra days.I will definitely be using this location again for my future rentals. Great job, and kudos to Ben and Nick on taking care of your customers!
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February 2024 by juan camilo osorio
The service was okay, but the quality of the cars was not. Picked up the first car and the tires weren’t good, then I had to switch it for another car and that one a day after showed an alert in the screen to be checked and also the tires pressure alert got activated. I reported the issue and their answer was “we don’t have any available at the moment”. I totally understand if they don’t have more cars available, but it didn’t feel like they wanted to help or provide a high quality service as they mentioned knowing it was a second time me asking for help with their cars. Hard to say if I would recommend them.
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January 2024 by Arindam Basu
Overall experience was great from pick up to drop off. The 8 seater had ample storage space for the trip and handled beautifully especially around some steep slopes and unpaved roads. Drop off was hassle free! Customer service has improved leaps and bounds from the last time we rented from this location.
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January 2024 by Ann Smith
Great staff as always! Just rented AWD for long drive across state for the Christmas holiday. Nice to have shuttle service. Great price for the week. They honor their word with quoted price. My go-to car rental place!
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December 2023 by Corey Birch
Had a last minute rental need that I was surprised that they could accommodate me within an hour of first calling. When I needed to extend it they accommodated that need as well, even though I was able to return it not needing the extension. Will definitely use their location again!
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December 2023 by abdou bah
I rented two times from this location and I would recommend the location to anyone who wants to rent a vehicle from them the reps are so welcoming and polite great service.
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October 2023 by Michelle C.
They were really great. Friendly and went the extra mile to get the car I was hoping for!
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October 2023 by Lingbo Wang
I have just had a rental here, and it was great experience to have business with them. Nice people to chat with, courtesy rides to the nearby car repair store. I anticipated one-day rental. The repair store received the incorrect part and added an additional day - more precisely, additional half day. I called and learned that if I returned the rental by 10:00 am it still counted one day. I actually returned around 12:30 pm and thought to be charged for two days. Surprisingly, the charge was still for one day in the end. So giving a 5 star.
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October 2023 by Liliya Smolinets
Has been a pleasure renting vehicles for the weekends, staff here is very informative, helpful and friendly. Thank you for providing the services you do. If you are looking to rent-I highly recommend enterprise at Issaquah
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September 2023 by Lisa Leitner
My experience at the Enterprise Car Rental in Issaquah was excellent. Smooth checkin and return. Staff was friendly. Will use this location for future car rental needs.
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August 2023 by d4turner
Issaquah team was extremely hepful on all fronts...auto selection, pick up and drop off. Great customer experience!
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July 2023 by Kimberley Thomas
I rented an SUV from this location under stressful circumstances and Connor and Kelvin were fabulous! Calm, reassuring, polite, and provided perfect information. I didn't have any questions unanswered and will return for my next rental.
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July 2023 by Jan Marie Hagan
I have always appreciated Enterprise for the cost savings. And I always look forward to renting at Issaquah Enterprise (WA) when I visit family in NWP. The staff is respectful and so helpful. The branch manager and her staff helped me navigate the best savings on a long term rental.
