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February 2024 by Justin Souza
It's been great
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February 2024 by Kathryn Yates
Professional and respectful service always! Convenient and always friendly with any tire issues I’ve had. From free air added or a timely fix of a flat.
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February 2024 by Elizabeth Morgan
Daniel and Sean came to my rescue as a tire went flat on my way to a family party. They were absolutely awesome; like an Indy 500 pit crew. . . I was in/out in just over an hour with four new tires. I did a yelp and Facebook review - applauding the Issaquah franchise.
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February 2024 by Maureen Fellez
Very positive experience at Firestone. Despite a booked schedule, they worked my son’s car in. to check for a tire leak and do an oil change.
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February 2024 by Robert Patton
Friendly staff. Service was completed in a timely manor while I waited. Clean facility
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January 2024 by Caoimhe D.
They were easy to find, very friendly, open when we needed air in our tires, and willing to check all our tires and fill them up for free!
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January 2024 by Timur Sadykov
They started to waste your time by overbooking appointments. It did not happen over last 10 years.“We have just two mechanics” … duuh! Then book accordingly.
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January 2024 by Ricardo Rodriguez
Horrible customer service.
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January 2024 by maurice rizzo III
Manager tells me the fresh scratch didn’t come from him pulling it in. I’ve owned car for 5mo and know every inch of the wheels. I didn’t even argue. What’s the point?
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December 2023 by Josephine Louise
I had a reservation and confirmation email and everything. But funny enough, they didn’t even have my reservation on file, didn’t have the tires in stock and couldn’t even do an oil change because I didn’t have time. Planned out my entire week around this appointment and they screwed me over. Won’t be back.
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November 2023 by Michael W
Sloppy work that could have been really bad for my family. The mechanic neglected to secure one of the j hooks to tie down the battery. It was bouncing around under the hood. They always try to upsell a “re-alignment” and tried to sell us a new battery even though it still had the operable amount of voltage. We came here for 7 years but never again.
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November 2023 by Jonathan Lau
More of a fyiThey only do synthetic oil changes.We've never had any success with the online booking system. Best to call it in for an appointment.
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October 2023 by Todd Amick
This place is good if you can get an appointment or even past the miserable booking platform. DO NOT MAKE AN APPOITMENT ONLINE as they do not honor those appointments. You have to call and make your appointment and when you do you will be greeted by someone who is miserable, and likes to tell you how busy they are and shorthanded. Once you get the car in and actually serviced, it takes some time but the service is good. Just the booking and personal touch at the front desk is not.
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October 2023 by Madeline Keleher
Do NOT go here. They are frauds--they charge you for work and then don't actually do the work. I took my car to Firestone Issaquah for a tire rotation, battery check, and oil change. They gave my car back without securing the drip pan, so it dragged on the asphalt and I had to take the car back in right away. They also did not, in fact, rotate my tires--they just said they did. When they had my car a second time to put the drip pan back on and actually rotate the tires, they said I needed a new car battery--despite allegedly having just checked the battery days earlier. Their safety check is a scam; they aren't actually checking if your car is safe. Once this all came to light, they did not apologize, they just gave me $50 off an extremely overpriced battery. I'm never going back there.Services: Battery
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August 2023 by Ryan Lindeman
Calvin is a dream and works hard to make sure his clients get back on the road safely. The guys are good at what they do and not afraid to refer you to another expert if need be.