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March 2024 by Sandra L.
Looking for a particular skin care product....found it! Picked some groceries too Caution: there have been a couple of robberies, and carjacking in this parking lot Keep vigilant and beware of who is around you while walking to your car.
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February 2024 by K G.
Horribly managed store. The poor HR person can't catch her breath between trying to find people as fast as the management team runs employees away and having to help out as a cashier because the management team runs people off so fast. The online ordering manager doesn't care about anything except numbers. He'll yell at you for not moving fast enough and then he'll go outside for a smoke and to talk on his cell instead of helping out.
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December 2023 by Nora S.
It's a typical Fred Meyer's and that's a good thing. Fred Meyer's is the best all-around grocery store chain in the area. We would probably shop here all the time if we didn't have good options (ie Trader Joe's) that are much closer to us. Fred Meyer's is the place to go to for the best, cheap produce. And they have all of the standard brands, something that is lacking at Trader Joe's. My kids yearn for Oreos and Cheerios and other favorite brands, every once in a while.
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October 2023 by Queefwell W.
Most exquisite loo experience if I do say so myself. Jolly good. Bloody lovely time. Cleanest and comfiest loos in the Americas. Might take a trolley to the loos sometime for some afternoon tea time. Pip pip cheerio! x. Queefwell S. Wellington
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March 2023 by Robert N.
Manager Lisa is extremely rude. I was in line at checkout, patiently waiting for what was obviously a new cashier to finish ringing up a customer in front of me. She finally finished, received payment and handed the receipt. The cashier then continued to chat with the customer about how the POS was slow... I asked if she could start ringing me up as I was in a hurry and out of nowhere, manager Lisa yelled at me that the cashier was still helping the other customer. I told her the transaction was finished and they were just chatting. She continued to scold me and told me to "wait your turn". I felt embarrassed and humiliated. I just wanted to walk out, but didnt. One thing for sure, I will take my business elsewhere.
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January 2023 by Mark N.
Place is relatively clean but it generally takes 4x the amount of time to check out as it does to shop. They never have enough checkers available, there is always some sort of computer issue. Checkout lines are typically 10-12 carts deep with numerous managers observing, but not actually helping or opening other lines. Even self checkout is 8-10 deep and always needing manager overrides. Could be ok but good lord staff checkers
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December 2022 by Nicoleen P.
TERRIBLE SERVICE. What kind of organisation they do have? Does the manager overlooked these problems? Look at all these 1 star reviews, maybe, it's high time for managers or whoever manage these employees to make it right. If they care. I ordered on their app for grocery delivery and it was one of the MOST horrible customer service. It was supposed to be delivered 6-8 PM that pushed to 8:15 PM. The conversation went like this, First call (9 PM): The guy attendant was clueless. I was asking for an update and he said "Yeah okay." I was like "I mean, don't you want to get my name or order number?" Because where is he going to base his update. And he replied "Yeah thanks" and hanged up. - What's up with that? Got a text around 11 PM that is going to be delivered the next day. Second call (the next morning): The female attendant was grumpy and rude. I greeted her saying "Hi, just would like to check in with my order..." and she said "No. Only instacart does that. We don't do it" With a rude tone! And I explained that, it says on their app they do delivery. She never bothered to explain, in a way that "what's going to happen with order then?" or make accommodations. And today, same thing happened - delivery is delayed. Tried calling them and what they're doing is answer and 1-2 seconds of silence, they'll hang up the phone. I know they do that cos you know how phone/telephone works and for their information, i hear the background noise with that second. So thanks for doing that. And I did that for F I V E (5) times, and yes, they did it for 5 times. If only I could give negative star, I would. People tell customers are the problem but most of the time (at least in my experience) the employees are the one who has attitude. I have ordered through their app, I have nothing to do with instacart, that's their chosen third party and yet they can't help. This is extremely terrible. Truly a messed up situation. I would not keep up with that.
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December 2022 by Amber M.
This location refuses to hire more staff, presumably because they pay so poorly they have few candidates and the check out lines are HORRIBLE, they are so long as the cashiers are so overworked. I avoid this location as much as possible.
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December 2022 by Howard H.
I used to work for Fred Meyer in Alaska. I stopped for one bag of groceries here in Issaquah and I've never waited so long to check out in my life. It was bad enough that I will avoid shipping at this location.
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August 2022 by Laura B.
Freddy's has always been my go-to store, both when I lived in Portland and when I moved to Issaquah in 2017. Understand the Covid/supply issues. BUT when I shopped there the last few times, the perishables were already perished! I came home with packaged molding pita bread and packaged baby carrots, in which half the bag was mushy rotting carrots. What is going on with that?? While returns are an option, it's especially hard with a company dinner same night, so a run to QFC was a must. Please tend to this!
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July 2022 by cc c.
I was waiting in the parking lot for my friend to buy some items from the Fred Meyer and a dude ran out with a full grocery cart and started launching the items into the back seat of his ride. This seemed odd and looked like someone who may have stolen the items from the store. I took a picture of the car and the license plate and then called into the store. It took me a while to get a human on the phone and I told them what I saw and the photos that I had. I asked if they saw the potential theft and reported it to 911. They told me that they aren't allowed to call 911, but I could. From past experiences, I knew this didn't work, because what I saw was suspicious, but the "victim" needed to report the crime. The "victim" is Fred Meyer" and I just saw something odd. I feel like a victim for the higher prices we all pay for everything, because the corporate policy of Fred Meyer is to do nothing about theft. Very disappointed in the company, not the employees who are just following the rules of their work place.
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February 2022 by charlie s.
Trying to return a package of peppers that were infested with bugs inside the peppers. Store hours 6 AM to 11 PM and I arrived around 9 AM. An employee at the customer service desk tells me they can't help me until 10! I talk to 3 other employees, 2 of which were standing around talking to each other as it was so slow, and not one can help me with a $6 issue. Left the peppers and walked out never to return again. I understand being patient during these trying times but this goes above and beyond poor customer service.
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January 2022 by Henrietta M.
this place deserves no customers i waited for 30 mins to get a key made and i got no service they proceeded to say over the intercom 3 times "customer needs service at the key station" and no one came to help me go to target!
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January 2022 by Ian H.
Freddie's is the best. Just be careful and always look at price tags. See picture for my 4 star review.
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December 2021 by Krystal C.
My aunt and I went to the Fred Meyer to pick out a Christmas tree last minute. The trees were priced 50% off. We picked out an $80 tree but to our surprise it's was only $16.50! We were told we had to put the tree on our car ourselves but we're given the supplies to tie it down. So we did and began tying over the top of the tree and through all 4 windows. Just as we finished wrapping the tree we realized the wrapped all four doors shut As we were dying of laughter a car pulled up to tell us our mistake and a Fred Meyer employee named Rebecca had stopped and told us the same thing. She did offer to help re-wrap the tree with us. At that point we started laughing so hard again and she enjoyed this moment with us. We told her would just climb through the windows. She assisted us with a boost into the back windows of the car and just was such a good soul about what had just happened. Hopefully her manager will read this and just let her know that we were thankful for her and she was such a ray of sunshine. She will always belong to this Christmas 2021 memory!
