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June 2022 by Luxy C.
I have never left a review on a place before, but felt that I had to after my experience at this Home Depot today. I was excited to be moving to the area, and went to go buy moving boxes from this Home Depot. Upon self checkout, I had an older, white, male worker there breathing down only my neck to ensure that I wasn't stealing. He verbally questioned my scans and checked the screen over and over while rudely staring at me way too close for comfort. I am half Latina and fully felt that this was racially charged as there was no reason to think that I was stealing and as I watched, I realized that he did this to no one else but me. The boxes were very big for me, so at first I assumed that maybe he was waiting to offer me help as I could hardly carry them myself, but all I received was rude microaggressions from him. I did not feel welcomed at this Home Depot and will never return there. I hope that no one else has to experience what I did while shopping there.
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January 2022 by Steve M.
The customer service isn't great but if you know what you need and where to find it, the prices are pretty good
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December 2021 by Chris P.
HORRIBLE service. Employees don't care about customer service here or at any department in the Home Depot company. I tried to buy something in store and they wouldn't honor the price on their website. It wasn't an online only item but they kept saying "maybe it is" since it wouldn't ring up the discount. After ordering the product, it said delivered at 10:59PM. Are you kidding?! You supposedly drop off a package at 11 at night?! So after I called the next day, because IT WASN'T HERE, the rep told me I had to contact my bank. She said there was nothing they could do. Such a joke. She even sounded smug on the phone like she didn't care about the situation and almost like it felt good telling me she wasn't going to help. I would rather pay extra somewhere else just to not deal with this terrible company. Do yourselves a favor and just shop on Amazon. At least they treat customers right and back their deliveries and products. I now won't feel bad when I see pandemic rats smash and grab in these stores. Shop anywhere else but here.
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November 2021 by Nam N.
I prefer HD over Lowe's because the layout is more familiar and more efficient so that's a plus. However - the folks that work here aren't the greatest... I've been frequenting here often enough where I typically know where things are when I need to find them. But every time I've asked for help, the lack of training and/or knowledge really reflects in either management or company culture. My last visit, there was a greeter that asked if they could assist, they went and got someone for me and that person had no idea to help find what I was looking for, and went to find someone else - eventually we got to the manager who said, ask "so and so" and so the chase continued. We eventually didn't find who we needed to find, so the person helping went up and literally stood in an open space and pointed "it should be RIGHT here" well clearly it's not... 10 more minutes of looking at small boxes when the item I was looking for was clearly a large box item - we found the person we needed and she just shrugged and said "i don't know, ask the manager" went back to manager and he said "well - she's suppose to know. let me go ask her." it was all a waste of time. so I left and found the items i needed else where. moral of the story - go and know what you are looking for or find out how yourself but the help you seek to get most likely won't be there.
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July 2021 by Michael Donnelly
Good store. Whatever it is, they have it.. could be better arranged locating things was a challenge.
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July 2021 by Robert “TheRealInternetMan” Hill
The Home Depot has most all the do-it- myself, handyman supplies for construct- ion/home improvement projects.TheRealI nternetMan?
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June 2021 by MVH
Frequent this store a lot while working on home improvement projects. If its not in-store, check on line. You can order, charge it to your credit card and quickly pick it up. Fast and efficient.
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June 2021 by TheLP2200
Needed to buy a whole bunch of stuff for some home redecorations and a whole carpet was needed. Asked for assistance in the carpet section, employee said they would send someone over that knew how to operate the machine to cut the carpet. Waited 30 minutes, nobody showed up. Went to go ask someone again, got the same reply and waited again. Another 30 minutes pass and I'm annoyed by this point so I go ask again. Turns out the only TWO that could operate it...were not working, they were on their day off. WHAT A GREAT WAY TO WASTE AN HOUR OF MY LIFE!!! THANK YOU SO MUCH!!! Then they had the gal to ask if I needed anymore help. Told them to go F themselves and left with what I had.
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June 2021 by Ayman Boshra
Fantastic, all home accessories available here.
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June 2021 by Samantha King
What can't you find here?! From special order doors to landscape supplies...it's like Costco for the avid DIYer!PNW Bully Haven
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May 2021 by Susan Fry
We would like a shout out to Alex W who gave us superb service when we ordered a BBQ grill to be delivered to our son for his birthday.Alex was knowledgeable, professional, kind and patient. He got us all items we ordered and agreat delivery date!Thank you Alex W. !!!However, when we first went to customer service, the employee could barely speak English. We changed employees and went to Alex W who was great!!Also, when we had come in the day before to see what was available, another customer service person told us that delivery would be free. But it wasn’t. We were not expecting to pay the $79.00 delivery fee.
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May 2021 by Zoe Z.
Ordered online for picking up at store. Boy why did I do that to myself. This store sucks. It shows online that my item has arrvied at the store a week ago but I never received any notification saying it's ready for pick up. Then I became thiis desperate customer calling them once a day. Different staff promised they will check it out for me but none of them ever told me what's going on with my order. the last staff just told me they lost my item and will cancel it for me. After 3 weeks of waiting, this is what I got. No one said a single "sorry". AVOID this store.
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April 2021 by Daniel Bemis
Pretty easy to find stuff. All the staff were busy but I was able to find what I needed. The self checkout computer is great and fast, plus it has a scan gun to use which makes self checkout much easier.
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April 2021 by Santi Soza
Staff was friendly and very welcoming. Attentive and made my Home Depot experience painless as someone who was very nervous to be there
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April 2021 by Richard M.
Here we are AGAIN!! Plenty of people on the floor but waiting in line for over 15 min now!! The person at the check stand has no idea what they are doing yet they put them in the construction check-out. 1 person!!!! Management or something needs to change.