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April 2024 by Pamela Caironi
If you need to place a pick up order, give yourself 30 extra minutes on top of whatever time this location gives you. We’ve had this happen on multiple occasions where we are told a pick up time, and it’s anywhere from 20-30 minutes late. You’re better off going in and ordering if you need food by a specific time.
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April 2024 by Morgan Wais
Their sandwiches are tasty. However, the MAJOR drawback of this place is that if you walk in for a sandwich around noon, and there are maybe one or two people in front of you, you will still wait at least 1/2 hour to get a basic sandwich. They take phone and online orders, and you will simply be watching the employees make dozens of sandwiches for people who are not present. They are unapologetic about the fact that they have no system that differentiates or prioritizes the customers ordering in versus online or by phone. It's extremely frustrating, and I won't go back.
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March 2024 by Ashlyn Best
Great food and super friendly staff + owners!
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February 2024 by Katrina S
Got my birthday sub, and it was the best one I’ve ever gotten. I got all the peppers and it’s really spicy. Huge sandwich. Staff is friendly as well.
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January 2024 by brenda schwent
I entered jersey mikes and heard the manager (who isn't black) say the n-word. He also said the slur for mecican people. I immeadeatley left and felt scared for anybody of color who works there.
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January 2024 by Makoto F.
Got a club sandwich here, a week or so ago. Went in little after opening. The bread was dry and hard. Probably baked the day before. I could not finish the darn thing. Yes, I hate to waste food too, but a commercial sandwich shop has no business serving day old food. I'm truly disgusted.
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December 2023 by MR. KUY
Vegetarian options: You have the 14 which is a sandwich with cheese and bell peppers or the 64 wich is a grilled sandwich with Portabella mushrooms
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November 2023 by Melissa K
My sandwich was completely wrong.Missing multiple ingredients (lettuce, tomato, mayo) and had cheese when I specifically requested no cheese.
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September 2023 by Nashelle Hayes
I work at the European Wax Center next door and I love this place. I always walk over for a fresh sub. Thanks for always being professional and FAST.
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August 2023 by Samantha P
Went in and they said they didn't have any bread left so I couldn't get a
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July 2023 by Grant H.
I came here at 7pm on 7/21 the staff was great but they were blasting mariachi music super loud in the restaurant it was super hard to hear anything. My wide and I couldn't even talk. Super weird for a jersey Mike's restaurant.
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July 2023 by Tami Alred
Coming here is our ritual at the end of every trip when we're coming home to Yakima from the airport! We are never disappointed with the food or service!
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July 2023 by Zach Welcome
This is the slowest jersey mikes around. Wasted a whole lunch break waiting for food. Employees looked like they were moving in slow motion. Bunch of people were waiting for food. A little bit of urgency would be nice cause not everyone can wait 35 minutes for a sandwich. Couldn't just leave cause they had me pay for my meal before they even started making it. Incompetent.
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June 2023 by Jessica Haller
The store is kept pretty clean, and most of the time the staff are nice. My biggest thing is that they constantly ignore online pick-up orders until the moment you get there. They don't seem to communicate with each other and I sometimes have to talk to several of them just to get my order put together.
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May 2023 by Rebekah Kendrick
I really enjoy the sandwiches, they just takes *forever* to make.There are many areas that the staff could be more efficient. I would love to discuss further with management, I have examples.The staff are usually friendly but way stressed and overworked. I consistently see people walk out of the store which further adds to the stress. There need to be at least 3 people working at all times with how inefficient the store is currently run, anything less and everyone suffers.More attention needs to be paid to glove usage, I agree with the comments below about touching register then sandwiches etc.The food itself is great (as long as you don't look at the frozen blobs they throw on the grill) and I keep going back when I have the time to wait. When I went on Monday there were 2 people in line before me and it took me ~25 min to get in and out.
