Michaels is a well-stocked craft store that offers a wide variety of supplies to support creativity. Customers can find art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral, scrapbook materials, beads, jewelry kits, and craft machines like Cricut. The store is also a popular destination for holiday and celebration supplies, including party decorations, gifts, and decor for occasions such as summer holidays, weddings, Father’s Day, Pride Month, and the 4th of July. Many reviews highlight the exceptional service in the custom framing department. Customers appreciate the warm greeting, quick and thoughtful assistance, and the high level of care given to their sentimental items. Staff members, especially one named Robert, are praised for their helpfulness and professionalism, often going above and beyond to repair or replace damaged frames and glass. While the store is generally well-maintained, some mention that it may be understaffed, which can lead to longer wait times or difficulty finding help. A staff member named Demi is specifically noted for her friendliness and helpfulness. Customers also value the knowledgeable staff, though some wish the store allowed tipping art experts to show appreciation. Overall, Michaels is seen as a friendly, organized store with a broad selection and attentive staff, making it a favorite for crafting needs and celebration supplies.
Very big store has a lot to offer. Visited here for an arts and craft project and found many helpful things. Great for buying in bulk. I guess the store is a little hard to traverse and is a bit bland but otherwise is fine. 4 stars
May 2024
I highly recommend the custom framing department. I have used them on many projects and will continue to in the future. I would recommend making an appointment online if you are looking for something custom but, they will take VERY good care of you.
April 2024
Always find what I am looking for and things I am not in need of! Friendly and helpful staff.
