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March 2024 by anna b.
John is truly exceptional, particularly if you own a Buick. He was incredibly supportive and kind, addressing all our questions, no matter how simple, with a cheerful demeanor. Additionally, for all the women out there, we were treated with utmost fairness, and there was no hint of dishonesty :) When he mentioned he'd start his shift at 12, we arrived slightly after at 12:05, and he attended to us right away (our apologies, John, but we're so grateful). Absolutely a 5-star experience!
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February 2024 by Joel Jahnke
Saesha is super cool and knowledgeable. Top Notch and professional, go talk to her about your car needs.
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February 2024 by Jeanne Whalen
Best customer service anywhere !
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February 2024 by Sarah Blaskovich
The guy was very frustrated and hitting the register because it wasn't working. We don't mind waiting but the old man was very rude.
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February 2024 by Michael
Been coming here for years now, consistently friendly and helpful service
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February 2024 by 馬文傑
Nice people. It is an auto parts store. As expected.
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February 2024 by Jose Montejano
I had the worst experience at this place! I had a simple dead bulb on the headlight and this associate named Edgar was very unfriendly and when asked about what kind of bulb I would need he had no idea what I was talking about even though he had my cars year and model he looked like he didn’t want to help me or something.. what a bad experience and such a inexperienced worker!!
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January 2024 by Arun K.
Very slow service at the counter. Staff seem oblivious to how many people are waiting in line.
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January 2024 by Stacey Grady
5 stars! I will always come to this Oreilly’s in Issaquah. John runs a great crew. Saecha is magic with her hands and fixed 2 things on my Honda Pilot that no one else could figure out. She’s brilliant, talented and thorough. Friendly, informative, patient and great service. Thank you!!!!
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December 2023 by Florin Bejerea
I ordered a part for my car. This was the only store that had it in stock and I picked it up pretty easily (no wait).
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December 2023 by Jennifer Sheridan
The guy who helped me was helpful and didn't roll his eyes at me like I didn't know what kind of car I was driving so thats four stars in my book. Prices a little high...minus one star.
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November 2023 by 정병우
Super friendly and car knowledgeable employees. One of them even took a couple of hours to figure out check engine light. Eventually we got it solved and back on the road safely. They deserve recognition and appreciation.
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November 2023 by Henry Valencia
They were super friendly and help me put on my windshield wipers even though it was pouring rain outside. Great service
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October 2023 by J Mcclain
Nice clerk advised me on a check engine light...great service!
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October 2023 by Tad Beavers
Such a great parts shop. Had a bad time at Napa and came here instead. Got my engine light code read and the manager Lorenzo was so amazing talking me through what I would need to make the repair myself if I wanted. 100% recommend this place to everyone!