-
November 2023 by Rick Rodriguez
Appointment times are not prioritized and walk up visits are both seen in a first come first serve basis. Would not recommend if you are needing to be seen a quick window even with an appointment.Staff is friendly.
-
October 2023 by lawyerdevdas
One of the worst and inept folks here. Two times in a row they were unable to find my prescription though the doctor had clearly sent with my correct name and DoB. Never returning again.
-
August 2023 by Michael
Pharmacists here are always very helpful and haven't had an issue with any of my prescriptions in the 4 years i've been using this pharmacy.
-
June 2023 by Shadwa Bastawros
I had a very good experience with the staff at the Safeway Highlands pharmacy today. My prescription was in queue and not ready but the staff went out of their way to get it for me when they learned I was out. This Pharmacy took a huge turn when Mihaela became in charge. Kudos to her and her team because they are always professional and empathetic even though they are very busy.
-
June 2023 by Chris G
I can’t describe my frustration with you. The clerks are always confused when I come pick up my prescriptions. It’s not something obscure or crazy. They never have my prescriptions ready, which makes me stand there 30 minutes or more. It’s infuriating. The pharmacy told me over the phone all my prescriptions would be ready when I called and asked specifically and I showed up after I got the generic phone call to find out they were not ready. I have no idea why Safeway pharmacies are always the worst. Don’t go to Safeway if you value your time.
-
June 2023 by Kita G
I can’t describe my frustration with you. The clerks are always confused when I come pick up my prescriptions. It’s not something obscure or crazy. They never have my prescriptions ready, which makes me stand there 30 minutes or more. It’s infuriating. The pharmacy told me over the phone all my prescriptions would be ready when I called and asked specifically and I showed up after I got the generic phone call to find out they were not ready. I have no idea why Safeway pharmacies are always the worst. Don’t go to Safeway if you value your time.
-
June 2023 by Hiroko Yoshinari
Pharmacists and assistants are very professional and caring. They are the best ?
-
May 2023 by Darwin J.
Recently had an issue with a refill (5/6/23) that took some time to resolve. The pharmacist Stephen was extremely helpful and took care of the issue. He was very polite and kept his cool while multitasking in a very busy pharmacy. The pharmacy tech was also very friendly and displayed great customer service.
-
March 2023 by Niloofar Shakibaei
Worst pharmacy ever! Never respond phone calls and always forget to request doctors for meds that dont have refills. Long lines at the pharmacy as well! Takes forever for them to find your meds! Very unorganized and short staffed.
-
November 2022 by Corey Cothron
Can never get thru takes days for meds to be ready
-
May 2022 by Amar Shah
If you like waiting in lines and being told inconsistent messages on how long your prescriptions will take this is your pharmacy. Otherwise avoid
-
February 2022 by Alicia Wiesman
Worst experience ever. I have tried to give them a few tries to redeem themselves and they are always just as rude and unhelpful.
-
January 2022 by Agnes Tasca
Worst experience of any pharmacy I’ve ever had to go to in my life. The lines are always long, the app and their in store policies are not the same, they except deliveries online and then you’ll never get your medication, etc. One bad experience after another. It’s unfortunate that this is the only pharmacy in the Issaquah highlands and that is why people are forced to use it.
-
December 2021 by Amanda V.
I needed a prescription filled and my usual place didn't have any in stock. I called Safeway Issaquah Highlands pharmacy and Steven answered the call. Lucky me! What an outstanding experience of top-shelf customer service and courtesy. Steven was particularly concerned for my well being and said he could fill it within 10 minutes. And he did!!! I highly recommend this pharmacy.
-
October 2021 by Raelean
Excellent service, friendly and professional, although understaffed and overworked