Sephora offers a welcoming shopping experience where customers can explore a wide range of beloved beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable options. Customers can visit the website to stay up-to-date on exclusive product launches and brand events. For convenience, Sephora provides in-store or curbside online order pick-up, as well as Same-Day Delivery. While the staff is generally knowledgeable and helpful, like Zeek, who assisted a customer during a Peter Thomas Roth event with friendliness and efficiency, there is still room for improvement in maintaining a neutral and respectful tone. Another customer mentioned a positive experience with Dana, a Beauty Advisor who offered assistance and went the extra mile to order a product online. Overall, Sephora strives to celebrate what makes each customer unique and provide a positive shopping experience.
I go here all the time it’s always great but today I was helped by Juanita for the first time and she is amazing! Very helpful and nice.
February 2025
Sarah was so helpful. She was very welcoming and asked for my name. Even though I was so picky she managed to find me a foundation that was lightweight, blurring, and matched my shade (which is very hard to do!)
December 2024
Nice workers :) all of the samples was very clean. And almost everything was in stock. :)