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December 2023 by David Boston
The store was quite busy but, I was in and out with what I wanted in two minutes. Friendly and helpful staff.
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September 2023 by shaunnah Martinez
I will say it was hard to find someone who was willing to help me find a new foundation. Everyone seemed like they were too busy to help the people on the floor. Leslie came to my rescue after asking a couple people to help and was AMAZING and extremely knowledgeable. Really appreciate all her help! Shes the reason for the 5 stars!
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September 2023 by Shane Raff
Derrick was super helpful, friendly, and found my lost truck key on the floor after we left the store yesterday! Great character and the store is lucky to have him!!
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August 2023 by Mw C.
We loved this place. Staff greeted us but allowed us to shop in peace without following us like in Bellevue. When I had a question I just simply went to a staff member and she helped me with the perfume section. The cashier was super nice and gave us free samples. I hope they stayed like this for long as this place is closer to our home and we don't want to go to the other one in Bellevue again. Thanks!
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May 2023 by Tani S.
My high schooler wanted makeup and being a mum who doesn't wear make up we were both overwhelmed with the thought of going to Sephora. A friend of hers had suggested she should start off getting a full face of foundation.I asked Ava for help and she was so wonderful! She sweetly told my daughter that her skin is beautiful and she doesn't need foundation but instead gently suggested an under eye concealer and helped us pick additional products that my daughter wanted at each step telling her that she has so much natural beauty and is she wanted a little bit more highlighting this would be a good choice. For a child that has struggled with her image as many girls at her age I am so appreciative that Ava not only helped build her confidence to remind my daughter that she is beautiful but helped suggest sensible products.
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April 2023 by Zach Smith
Unfortunately they have fallen from their peak. Great product selection, but customer service has been put on the back burner. No one ever helps me at most locations I go to. Not even an ask :-/ not how Sephora used to be.
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April 2023 by Karina Sidlovska
Love this Sephora all the staff is so helpful and nice just wish they had more stuff is stock but still really good!
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February 2023 by Ruthie Elizabeth
stopped in for some essentials and let me just say the service was excellent!! Andie helped me and she was quick and super helpful. for what it’s worth, i didn’t realize it was even there, but will definitely be stopping here again.
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January 2023 by Hope Harkness
I worked with Eli yesterday and it was a wonderful experience! She helped me find exactly what I needed for an extended amount of her time. My skin looks like porcelain this morning with my new products. Thanks Eli!
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January 2023 by Chelsea A.
Stopped by today to return some makeup that just didn't workout for me. The cashier, sadly I missed her name, was amazing. Very helpful, we chatted about other products that may work. As I was telling her what foundation I normally wear, that has since been discontinued, she suggested checking online as there may still be some in stock. During this time, another employee who was maybe a manager (?) walks by without acknowledging us but barks "that product is sold out. No one can buy it anywhere." It was very dismissive, and rude. The cashier and I looked at each other with a "did that just happen?!" expression. It was so incredibly awkward. Maybe she was just having a bad day, maybe the bleach from her icy highlights was giving her a headache. I really don't know. But it was so awkward and off putting. Thankfully the cashier and I just kept chatting, and she actually took the time to look up the product I had mentioned and found it online for me. She offered to process the transaction as well to have it shipped. She was so helpful and kind. But the uppity rude attitude of the other employee was so random that I left completely beside myself. Like, what was that? What was the reason?
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December 2022 by Lita L.
Me and a friend went in today looking for some products. As to my knowledge and experience we were on our own we couldn't find our product employees were talking to one another not focusing on helping customers we pretty much were on our own it really shows bad customer service no
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December 2022 by Kat Wilkins
Very Helpful staff. Lori really helped me narrow down the perfect skincare products for my skin.
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November 2022 by Jo V.
I have been wanting to start doing my make up, so naturally had no clue what I needed. I went to this location to buy a foundation, concealer and powder. Elle helped me out and she was lovely and very friendly! She helped me with a shade match and it was perfect when I tried it out at home!! Very friendly and helpful staff!
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November 2022 by Kathryn Y.
I came here for my beloved Forever Makeup that I discoverd at a Sephora in Paris. Yes, they have it at this location. As far as Sephora goes this location is fairly smaller yet still has everything you would need make up wise. Parking is plentiful as it is in a shopping center with many other stores. The sales people were not particularly helpful during my visit but I wasn't asking for help. When looking for my under eye concealer a nearby salesgirl did answer a question I had about my shade. Short review here, but, I do love my makeup and am happy I found a Sephora to get my essentials! Yeah! Happy Yelping.
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October 2022 by Brandon (B)
Everyone was super helpful, friendly, and attractive ? I really appreciated being able to return my fragrance without any hassles whatsoever. Will definitely give them my business down the road! Textbook example of stellar customer service, which is more or less a dying art nowadays.
