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July 2025 by Allen Flintoft
Wow! What an underwhelming customer service experience!
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July 2025 by Dan Barzel
They answered the phone, they told me I could email my labels to them since I don’t have a printer, they were cooperative, they help me get my package finished wrapping, highly recommend.
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June 2025 by Bhaskar Paladugu
Rude service, especially if your skin color is different.
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March 2025 by Jeff Hansen
Great carrier. I recommend them over usps and fedex. Far more reliable.
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March 2025 by S. Evan Scimeca
Rude customer service from the girl that works there. Not the first time either, hence the review.
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February 2025 by SSDigiExp “Scott”
I have been using this location for nearly 5 years and I could say without a doubt while every company in business has ups and downs. These guys work really hard to ensure that service they provide is outstanding. For those of you complaining get over it and go somewhere else..
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November 2024 by Paul Cox
This location is well-run. Staff are courteous and professional, fast service.
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October 2024 by Noor Salman
I returned their 5 packages from Amazon they all got missed up and Amazon charged me for all the 5 packages because they mixed up the boxes or whatever they did, will never go back although it’s only 5 mins away from my home, also the teenager working there was really rude to me and when I looked to his boss for any kind of support while carrying the 5 boxes he support him.
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September 2024 by Cam Ortiz (Coolio)
Last time I shipped a usb drive from here to Southern California it was only $8 with tracking info. This time I was shipping just 1 trading card in a plastic case to Port Orchard Washington 60 miles away and they charged me almost double, $15.09. I asked the employee if there was a cheaper method but he didn’t know and had to ask another co-worker and she didn’t know and because there was customers behind me I just said forget it I’ll pay the $15.09.
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August 2024 by Ekaterina Ledyaeva
I use it for Amazon and other returns, no issues
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June 2024 by pat flynn
have used the store for several years now. Service above and beyond consistently. Would highly recommend using!
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June 2024 by S Matsudaira
I stopped by this UPS location today for a passport photo and made sure to got there before they closed at 5pm. I got there with plenty of time to spare at 4:07pm. There was no one in the store but me. I asked to get a passport photo. The young man proceeded to grab what looked like a camera and pulled a memory card out of a laptop and then surprisingly seemed to change course and tell me that the app they use for passport photos "stops working at 4pm". It made absolutely no sense and was obvious he just didn't want to help me. I usually don't leave reviews but I've never had someone blatantly choose not to do their job in such an indifferent and disrespectful way.
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March 2024 by J
I would leave 0 stars if I could, one of the young guys seemed irritable and annoyed by my presence. I will be going to a different ups from now on.
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February 2024 by Jenna S
I would leave 0 stars if I could, one of the young guys seemed irritable and annoyed by my presence. I will be going to a different ups from now on.
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January 2024 by Jamie Street
Unfortunately, every time I have been inside to drop off a package the person helping is consistently rude, impatient, and condescending. Since the store is independently owned, I recommend training staff in common curtesy when working with the public.
