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February 2024 by Jenna S
I would leave 0 stars if I could, one of the young guys seemed irritable and annoyed by my presence. I will be going to a different ups from now on.
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January 2024 by Jamie Street
Unfortunately, every time I have been inside to drop off a package the person helping is consistently rude, impatient, and condescending. Since the store is independently owned, I recommend training staff in common curtesy when working with the public.
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January 2024 by Chris Adams
I've been coming here for years. Many times with odd requests. Laminating, printing and notarizing, anything they could possibly do. Customer Service has always been great. Owner is incredibly nice.
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December 2023 by Andrés Felipe Muñoz
Manager charged me 1usd for taping two boxes. Really? I paid it, but I’m not coming back there!
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December 2023 by Dmitri Bulgari
Got here at 6:07 for passport photo. One of the guys was not in the mood taking them and said that they stopped taking photos at 6. I asked just to take photo and I will pick it up tomorrow. There were 0 customers besides me and 3 employees. One guy wanted to help, but another told me to come back tomorrow and he didn’t sound very customer service oriented. I have a job as well and can’t make it here before 6. To take a photo takes 1 minute.
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December 2023 by TC
If you like RATS eating your mail go here!!! If you like watching RATS eat plants go here!!! ABSOLUTELY DISGUSTING!!! DONT GO HERE UNLESS YOU LOVE RATS!!! this store is filthy! Do they even own a vacuum???
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October 2023 by Ajith Panaparambil
The notary and photo services and staffs are really not customer friendly. They do things and change timings with their mood and customers appearances.
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July 2023 by GmaCat F.
The parking lot is the worst part about this store. First time I've been to a ups store that didn't have a long line. Quick and easy drop off.
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June 2023 by Michael L.
Incompetent people. Not very bright. I would recommend driving to the next store. Skip this one.
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June 2023 by Amy Wolf
The owner and staff are always very helpful and courteous. I’ve utilized their services for several years and my business has thrived with our shipping partnership.
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May 2023 by Lovely Starr
Great customer service,owner ?FYI...Amazon charges your accounts now to drop...Great for shipping,packaging and printing
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May 2023 by Sunil Tilokani
The new Indian guy at this store is a champ. Really knows how to help customers. First I went to a different UPS store on Gilman to get an envelope for a 2 day shipment I created online and the person over there was remarkably unhelpful. Went to this store afterwards and the new Indian guy they hired was 180 degree of him. Was able to answer my questions and help me find an appropriate envelope.
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March 2023 by Navid Veiseh
The manager has started to charge random fees for accepting returns. Will go to other locations in the future.
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February 2023 by Brandon Hart
Rude customer service rep and no option to drop off pre-paid packages. USPS is much better!
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December 2022 by Demee Williams
I had a great customer service experience today, Ashley was very helpful, kind, and patient. She definitely helped make a typically exhausting errand, very pleasant.
