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March 2023 by Robert N.
Manager Lisa is extremely rude. I was in line at checkout, patiently waiting for what was obviously a new cashier to finish ringing up a customer in front of me. She finally finished, received payment and handed the receipt. The cashier then continued to chat with the customer about how the POS was slow... I asked if she could start ringing me up as I was in a hurry and out of nowhere, manager Lisa yelled at me that the cashier was still helping the other customer. I told her the transaction was finished and they were just chatting. She continued to scold me and told me to "wait your turn". I felt embarrassed and humiliated. I just wanted to walk out, but didnt. One thing for sure, I will take my business elsewhere.
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January 2023 by Mark N.
Place is relatively clean but it generally takes 4x the amount of time to check out as it does to shop. They never have enough checkers available, there is always some sort of computer issue. Checkout lines are typically 10-12 carts deep with numerous managers observing, but not actually helping or opening other lines. Even self checkout is 8-10 deep and always needing manager overrides. Could be ok but good lord staff checkers
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December 2022 by Nicoleen P.
TERRIBLE SERVICE. What kind of organisation they do have? Does the manager overlooked these problems? Look at all these 1 star reviews, maybe, it's high time for managers or whoever manage these employees to make it right. If they care.I ordered on their app for grocery delivery and it was one of the MOST horrible customer service. It was supposed to be delivered 6-8 PM that pushed to 8:15 PM. The conversation went like this,First call (9 PM): The guy attendant was clueless. I was asking for an update and he said "Yeah okay." I was like "I mean, don't you want to get my name or order number?" Because where is he going to base his update. And he replied "Yeah thanks" and hanged up. - What's up with that?Got a text around 11 PM that is going to be delivered the next day.Second call (the next morning): The female attendant was grumpy and rude. I greeted her saying "Hi, just would like to check in with my order..." and she said "No. Only instacart does that. We don't do it" With a rude tone! And I explained that, it says on their app they do delivery. She never bothered to explain, in a way that "what's going to happen with order then?" or make accommodations. And today, same thing happened - delivery is delayed. Tried calling them and what they're doing is answer and 1-2 seconds of silence, they'll hang up the phone. I know they do that cos you know how phone/telephone works and for their information, i hear the background noise with that second. So thanks for doing that. And I did that for F I V E (5) times, and yes, they did it for 5 times.If only I could give negative star, I would. People tell customers are the problem but most of the time (at least in my experience) the employees are the one who has attitude. I have ordered through their app, I have nothing to do with instacart, that's their chosen third party and yet they can't help. This is extremely terrible. Truly a messed up situation. I would not keep up with that.
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December 2022 by Amber M.
This location refuses to hire more staff, presumably because they pay so poorly they have few candidates and the check out lines are HORRIBLE, they are so long as the cashiers are so overworked. I avoid this location as much as possible.
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December 2022 by Howard H.
I used to work for Fred Meyer in Alaska. I stopped for one bag of groceries here in Issaquah and I've never waited so long to check out in my life. It was bad enough that I will avoid shipping at this location.
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July 2022 by cc c.
I was waiting in the parking lot for my friend to buy some items from the Fred Meyer and a dude ran out with a full grocery cart and started launching the items into the back seat of his ride. This seemed odd and looked like someone who may have stolen the items from the store. I took a picture of the car and the license plate and then called into the store. It took me a while to get a human on the phone and I told them what I saw and the photos that I had. I asked if they saw the potential theft and reported it to 911. They told me that they aren't allowed to call 911, but I could. From past experiences, I knew this didn't work, because what I saw was suspicious, but the "victim" needed to report the crime. The "victim" is Fred Meyer" and I just saw something odd. I feel like a victim for the higher prices we all pay for everything, because the corporate policy of Fred Meyer is to do nothing about theft. Very disappointed in the company, not the employees who are just following the rules of their work place.
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April 2022 by Sophia A.
One of the guy's stalking was so rude to me. I said "excuse me" because I needed help finding a product and I assumed he didn't hear me so I said excuse me again. He literally looked at me and continued working. Like what
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February 2022 by K G.
Horrible service from the "ClickList" group. Mainly the timing and accuracy. So I went to see why things are going the way they are. Most of the group is amazingly friendly and helpful in the store. One person, besides the brunette male that delivers food to your car looking like he just rolled out of bed, just cares about being on her phone. Right out on the sales floor. In front of the store manager who doesn't seem to care. Remove these two and others that act like them and your store will do better. And have your managers smile more. The one near the clothing never smiles.
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February 2022 by charlie s.
Trying to return a package of peppers that were infested with bugs inside the peppers. Store hours 6 AM to 11 PM and I arrived around 9 AM. An employee at the customer service desk tells me they can't help me until 10! I talk to 3 other employees, 2 of which were standing around talking to each other as it was so slow, and not one can help me with a $6 issue. Left the peppers and walked out never to return again. I understand being patient during these trying times but this goes above and beyond poor customer service.
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January 2022 by Ian H.
Freddie's is the best. Just be careful and always look at price tags. See picture for my 4 star review.
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December 2021 by David Glenn
As your website refuses to allow me to submit my comment it now becomes public.
Dec 10 my wife and I tried to do our bi weekly shopping at your store as we have made a habit. Upon entering the store we were accosted by 8 people, adults and children. Asking if we wanted to donate to their "charity" all the while each ringing their bell nonstop. Many had name tags denoting the church they attended.
As I had no intention on supporting cruelty I dismissed them and went about my shopping. Unfortunately the cacophony of ringing bells can be heard from every part of the store creating a sensory overload. I personally saw a mother have to remove her adult daughter from the store due to the bells.
The obvious and fair answer would be to limit these charlatans to one person per door with a single bell each. I realize that doing away with them all together is political suicide but please consider the damage they do to our community.
Please read the list of atrocities below and review the sources. These people are not helping the community, they are praying on kindness.
1986 - the Salvation Army tried to block legislation in New Zealand that decriminalized sex between gay men. (It ended up passing though.)
1988 - supported legislation in the UK to prevent "discussions of acceptance of homosexuality in schools and colleges".
1998 - refused to comply with San Francisco's domestic partners law. Instead they scaled back on three programs for senior citizens and the homeless so they wouldn't have to accept city money.
2000 - the Salvation Army of Scotland submitted a letter to Parliament opposing the repeal of section 28, which was a law prohibiting "the teaching in any maintained school of the acceptability of homosexuality"
2001 - actively lobbied the White House to deny federal grants to states that had non-discrimination laws for LGBTQ+ people.
2001 - denied shelter to a Muslim family because they wouldn't participate in Christian bible study.
2002 - provided financial support to the New Apostolic Reformation in Uganda, a group that campaigns internationally to have homosexuality made punishable by death.
2003 - the Salvation Army of New York fired Jewish, Muslim, and Hindu employees who wouldn't sign a statement saying they'd uphold the organization's conservative Christian beliefs, including "faith in Jesus Christ" and the "Scripture of the New Testament".
2004 - after New York City passed a municipal ordinance stating employers had to provide spousal benefits to LBGTQ+ couples, the Salvation army threatened to close all of their soup kitchens and leave the city.
2004 - 18 current and former employees sue the Salvation Army in federal court for forcing them to sign forms revealing the churches they had attended over the past decade, name their ministers, and agree to uphold the SA's mission to "preach the Gospel of Jesus Christ". Many allege they were harassed to the point of quitting.
2006 - the Salvation Army pays Paul Cermak a settlement of $15 million after he claims he was abused by his SA swim coach as a kid.
2009 - trans woman Jennifer Gale is refused shelter unless she agrees to be housed with cisgender men. She later froze to death on a sidewalk outside the shelter.
2010 - had to be stopped by court order in New York for engaging in illegal proselytization of children in their government-funded foster care program.
2011 - Bil Browning gives an interview to the New York Times about trying to get shelter at a Salvation Army with his boyfriend in the early 90's . They were refused shelter unless they broke up and did not acknowledge each other while staying at the shelter.
2012 - invited Dinesh D'Souza to speak at their annual meeting and fundraiser in the US. Dinesh is a proponent of homophobia and misogyny who believes that 9/11 was caused by "images of homosexuals kissing".
2012 - fired case worker Danielle Morantez in Vermont after learning that she was bisexual.
2012 - Salvation
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November 2021 by S. N.
Absolutely the WORST deep fried chicken EVER. Even QFC is better and Safeway the best (when judging grocery deli fried chicken) I swear, the thighs were soooooo small and soooooo overcooked. NEVER EVER again!
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November 2021 by Darci K.
I hadn't been to Fred Meyer's in eons, and of course jumped at the chance for a quick shopping trip, and a walk down memory lane. If you haven't had an opportunity to shop at Fred Meyer's, it's a unique shopping experience, that truly needs to be experienced. The store literally has something for everyone. For those of you that might remember the old store called Gemco, they had groceries, furnishings, clothes, toiletries, furniture, and so much more, Fred Meyer's is Gemco on steroids. It's awesome. The grocery store section is filled with anything and everything you can possibly imagine. Literally one stop shopping. I actually found more options and different items at Fred Meyer's than I do in my own local specialty stores. It was pretty amazing. The clothing area is what it is. It's more akin to Walmart, target etc. You're not gonna find your designer dad's here, but you will find reasonably priced basic clothing. The toiletries area is huge! They literally offer almost every type of over the counter/drugstore makeup, toiletry, beauty products than you can imagine. I found products made by certain manufacturers that I never see when I'm home. I probably could've spent forever looking at anything and everything in the store. The furniture area was filled with all sorts of items all reasonably priced, and a great place to shop for a kids room, or when you're looking for inexpensive college dorm items, or you're just trying to stay within a small budget of being able to furnish your own place. They really do have it all. I did not make it over to the jewelry section, and I really should have because once upon a time, Fred Meyers was known for upscale expensive jewelry. They used to carry diamonds that you would only find in high-end specialty stores. I'm curious what type of jewelry they currently offer. Fred Meyers is still a super cool place to shop, and I know that when I walk through the doors I will be able to find anything and everything that I'm looking for.
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August 2021 by Andrea W.
Normal grocery store, lots of produce choices, good signs for the aisles. Self-checkout is fast, okay prices, good sales for weekly ad items.
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April 2021 by Karen T.
I am literally standing in line for what has been almost 20min. They refuse to hire baggers, so the checkers are doing this weird thing where they get all their bags ready, THEN start scanning. Never coming back.
