Firestone Complete Auto Care in McChord AFB, WA, has earned a strong reputation for providing reliable and professional auto care. Customers appreciate the knowledgeable and friendly staff, especially team members like Kyle, who are praised for their professionalism, clear communication, and genuine care. Many reviews highlight the team's ability to handle repairs quickly and effectively, with attention to detail and quality work, often exceeding expectations from a chain shop. Customers feel confident in the service, whether it’s for tire sales, oil changes, brake inspections, or engine repairs, as the staff takes the time to explain procedures and offer honest advice. The team’s courteous and helpful attitude makes every visit smooth and stress-free, with quick turnaround times for services like oil changes. Even experienced mechanics who usually do their own work find the service impressive and trustworthy. Overall, Firestone Complete Auto Care is known for its excellent customer service, expert advice, and quality auto care solutions that keep vehicles running smoothly. Residents and car owners seeking affordable, dependable, and friendly service can trust this location to take good care of their vehicle needs.
Amazing customer service! Kyle, the manager does a fantastic job in making sure you have what you need every time!
July 2025
The manager, Kyle is very good at hid job. I would recommend him to anyone.
July 2025
The team at Firestone is AMAZING! The manager Kyle went above and beyond to help me with my issue....I felt not only listened to, but treated fairly. That doesn't always happen when I'm talking cars with people (I don't know a whole lot about cars). Thank you Kyle for your help! You and your team have my business!