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August 2023 by Heidi Bratlie
Donna is great!! My dog loves her.
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April 2023 by Diana B.
Stopped in to make an appointment for my little old dog and she told me she had no appointments for the rest of the year. It's April. Really? I got the feeling my dog wasn't going to be the twice a month full grooming at $70 plus a tip, so we weren't welcome. Not much incentive to shop kalama.
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February 2021 by Toy Pup Ranch
Took my dog daisy here and she came back looking amazing. Very glad I chose to bring her here.
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September 2020 by Sherri Franke
I should have left a review long ago, as Donna has groomed our Shi-Tzu, Roxy for the past 11 years! Donna does such a wonderful job with her, and Roxy's not an easy dog by any means. Our family just recently moved out of the area, so I'm forced to find a new groomer. Donna's the only groomer Roxy has ever known, so this will be difficult. Thank you, Donna, for all the years of keeping our pooch looking great. We appreciate you!! :)
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August 2020 by Matthew Neal
Nice lady, attractive and comfy shop. Great with my puppy!
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February 2020 by Micheletto Corella
Harvey Ray and Sampson, two of my Poms love going to Ms. Donna's. They always look tip top after a couple of hours that the shop. Plus, the shop has so many nice things to browse through and treat yourself to as well!
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January 2020 by misty smith
Extremely unprofessional to the point that leaving her an honest review gets you an attack response from her on your review. She was rude on the phone and thankfully is not the only groomer in Kalama anymore.
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October 2019 by Cayce U.
If zero stars was an option that's what I would give. She was unprofessional and very rude when I called to make an appointment. I would not recommend her and thankfully she is not the only groomer in town anymore.
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September 2019 by J B
Not sure how Donna stays in business. This was my experience: made apt and it was about 4-6 weeks out. I’ve used her about 4 previous times before and even though she has zero personality, I thought she did a good job and I tip very well! Needless to say my dogs really needed a grooming so 2 weeks went by and I went somewhere else. Ok, yes my fault I forgot to cancel the apt.with her. She had called as a reminder and I profusely apologized and told her what happened. This had never happened before and I’m not the type to call, cancel etc.Anyway since I was on the phone I thought it would be a good idea to make the next apt. We made the apt and it didn’t seem to be a problem. Well she must have stewed about it all night and called me back the next day telling me she is canceling the apt and for me to go somewhere else! Which is not a problem because there are plenty of good dog groomers around. But, for a small town she has a bad reputation, and I can see why.
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September 2019 by Micheletto C.
Harvey Ray and Samson love their Spa Day with Ms. Donna! They are always impeccably groomed, smell fresh and are ohhh, soooo soft. Thank you for spoiling them!
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April 2019 by Charles Van Kuren
This is a great place for your dog. Especially my special one.
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March 2019 by Pamla Abbott Oedewaldt McCarty
My boy loves to go To Donna`s. She is excellent with our fur baby.
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March 2019 by Stacey Y.
Donna is really good with small dogs. She finds a furry style that reflects their personality and they always leave feeling spoiled.
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February 2019 by Whitney Wade
Donna's Pet Grooming trimmed by dogs nails. When I called in to see if she had time to do the service, she seemed very busy almost put out that she had to answer the phone. I came anyway, since I live in Kalama and I know that the phone is not the best impression to give people sometimes. Well the place was empty so I was surprised. She did a nice enough job and was polite. After I posted a 3 star review and the business saying that she didn't know this person, instead of replying to see how they could have served the customer better, paired with the feeling that I was imposing on them by giving them my business is exactly why I will not return with my dogs in the future.
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January 2019 by tonya henderson
I really like Donna and her shop. My dog is not the easiest patient and she did great with him. And she gave me some good advice on how to help my dog with socializing. I will bring my dog back again and again.
