-
August 2023 by Victor Leatzow
Always very helpful and easy to obtain parts if they don't have it.
-
March 2023 by Roger Macias
7 years ago I moved to Kalama and started taking my vehicle and family vehicles here. Troy and Lee have always been friendly and honest. The mechanics do great work at fair pricing.It’s always been hard for me to trust a mechanic shop, but Kalama Auto Supply has truly been the only one. I usually don’t write reviews, but they have been so great to my family and I, I felt they deserve this review.The reason I trust them is because there have been a couple specific times I brought my vehicle in the past for issues, and they gave it back to me with a simple, quick and cheap fix. They had an opportunity to make up another reason that was wrong with my car that would have cost a lot more, but they are not looking to overcharge or nickel and dime. They just want to provide the right service and fix. That’s why they always keep busy. Honest work.A couple years ago I moved out of town to Vancouver, but I still bring my family vehicles here, even for basic oil changes because of the great service they provide.Thanks guys!
-
March 2023 by Melissa “Missi” Bradbury
Very knowledgeable, very helpful and can get parts quickly. Competitive prices but alot of the time less expensive than cost less. Troy and Lee are great!!!
-
February 2023 by Tom McBride
Love this place. They are the best! Small-town proud! Been going to them for over a decade. I absolutely recommend this business! Would not take my vehicles anywhere else.
-
January 2023 by McKayla Ujakovich
The guys who work here are always super nice, and better yet, trustworthy. I go to them for almost all my car needs. They take care of my cars issues swift and efficiently. Their prices are fair. They have exceptional communication. I won’t trust my vehicle with anyone else. Thank you guys so much for always being the best!
-
December 2022 by Nancy Lockmiller
We have taken my old Mazda CX 9 to Kalama auto for about 5 years. I appreciate the honesty about what needs to be done and what doesn't. My husband feels comfortable having me take it in. He knows they won't upsell me! I've always had quick service and honest prices!!
-
November 2022 by Kristy R.
A few weeks back I was traveling between Portland and Seattle when I hit a bolt on the freeway. I could see my tire pressure slowly going down on the display. I took the next exit which was Kalama and stopped at the nearest gas station. Well. Gas stations aren't what they used to be but I asked the attendant if anyone in town fixed flat tires. She didn't think so (oh great. In 40 years of driving I've never had a flat so now what). She directed me to Kalama Auto Supply to see if they could direct me. In a calm but full panic mode I went in and explained what was going on and although they didn't repair tires, they could put on my little spare donut so I could limp to Longview. I was so relieved and they didn't at all treat me like a helpless female which I was happy of. The guys were great and I was back on the road in no time. A really nice experience in a really uncomfortable situation.
-
October 2022 by Dan Lewis
On this past Labor Day we were southbound on I-5 en route to Portland to spend a few days there. Near Kalama, something in the roadway hit the front of our car very hard and so we exited at the next offramp to check for damage. There, on the side of the road, we found coolant pouring out from the bottom of the radiator.Nearby we stopped at a truck stop/gas station to ask about a nearby repair shop before all the fluid was gone and we'd have to be towed. We were told about Kalama Auto Supply and Repair that was only a couple of miles away.We drove cautiously to the shop only to find them closed for the holiday. We decided to leave our vehicle at the shop, write them a note detailing our issues, leave the key in the drop slot and arrange for a ride share to pick us up to take us the rest of the way into Portland.There was a lot of uncertainty in this decision! However, the next morning (Tuesday), we received a call from the shop that put all of our fears at ease. We were told what the likely extent of the damages were, what the estimated cost of repairs would be, that the parts could be obtained and the repairs could likely be completed by end of business Thursday. This was fabulous news since our hotel reservations had us departing Portland on Thursday.True to their word, at about noon on Thursday, we were informed that the repairs were completed. This was very happy news for us!While the damage sustained was unfortunate, our experience with Kalama Auto Supply was the best! If you are in or near the area, and need your car serviced or repaired, these guys are awesome!
-
October 2022 by Patrick Mckenney
Local shop, fair prices! I will never go to a lying dealership again.
-
September 2022 by Dan L.
On this past Labor Day we were southbound on I-5 en route to Portland to spend a few days there. Near Kalama, something in the roadway hit the front of our car very hard and so we exited at the next offramp to check for damage. There, on the side of the road, we found coolant pouring out from the bottom of the radiator. Nearby we stopped at a truck stop/gas station to ask about a nearby repair shop before all the fluid was gone and we'd have to be towed. We were told about Kalama Auto Supply and Repair that was only a couple of miles away. We drove cautiously to the shop only to find them closed for the holiday. We decided to leave our vehicle at the shop, write them a note detailing our issues, leave the key in the drop slot and arrange for a ride share to pick us up to take us the rest of the way into Portland. There was a lot of uncertainty in this decision! However, the next morning (Tuesday), we received a call from the shop that put all of our fears at ease. We were told what the likely extent of the damages were, what the estimated cost of repairs would be, that the parts could be obtained and the repairs could likely be completed by end of business Thursday. This was fabulous news since our hotel reservations had us departing Portland on Thursday. True to their word, at about noon on Thursday, we were informed that the repairs were completed. This was very happy news for us! While the damage sustained was unfortunate, our experience with Kalama Auto Supply was the best! If you are in or near the area, and need your car serviced or repaired, these guys are awesome!
-
August 2022 by Gordon Hewitt
Took my wife’s van in told them that I thought it was the power steering pumpI called the next day Troy said they think it was the cam shaft it would cost about 4 k to fix it ,I told them forget it not worth it we would trade it in or drive it till it dies ,I wanted the belt changed on it so they did they also said they ran it when the belt was off so they thought it was the belt tension pulley so I told them go ahead change it and the beltWent to pick it up couple days later Troy said the noise was still there ok .I told him I didn’tThink it was the cam .Took it homeBought a power steering pump for it Guess what it was the power steering pump noise goneHello Kalama auto .Sometimes you need to listen to the customer especially ones that are mechanically inclined .I usually do all my own auto work I was just to busyAfter $533 for belt and tensioner and $194 for new pump I installed problem fixed .First time I ever took my car into Kalama Auto and it was quoted for 4K for cam shaft I can’t say there dishonest just maybe need a better mechanic that knows how to find the correct problem in Autos .Will I take my vehicles back to them answer is a big NO !First time impression is always the last time .Sorry Lee I hope the skills of your Mechanic solves his problems what ever it is on diagnosis$4000 dollars for something you wanted to replace and it was $194 problem plus laborFirst time Customer .It was the power steering pump and I told them that , I’m sure glad I did t pay $4000 dollars for something is was notSo everyone that takes the vehicle there be careful .
-
July 2021 by Connie Baker
I highly recommend Kalama auto supply and repair. They were able to look at my car immediately whereas the other places I called wouldn't be able to look at my car for about 2 weeks. They were polite and they had my car running again in less than 30 minutes. They were reasonably priced also. I felt very comfortable with the service and I will continue to have them as my mechanic even though I live in Longview Wa. It's worth the drive to Kalama to get good service. ?
-
June 2021 by Jim And Judy M.
When my battery died in the Post Office parking lot, the team at Kalama Auto Supply jumped into action and had me on my way with a new battery in less than 30 minutes. I got a good price and great service with smiles all around. Who could ask for anything more?
-
May 2021 by Ian Baumann
Great service with reasonable prices.
-
January 2021 by Scott Stulgis
Did a excellent job repairing my dad's car in one day and for a very respectable price
