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September 2025 by Carole Joy
Very easy to deal with and everything is done like 10 minutes or less, loved the experience.
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July 2025 by Twila Quinn
Not well maintained but...
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March 2025 by Rebbecka Sommers
Worst experience ever. The 5×5 units are 12 ft up in the air and aren't behind the security gate. They tried to make it right but I needed that space while I was moving and couldn't even use it. And there isn't anyone there or an office.
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February 2025 by Martina Vawser
BEWARE OF THIS SELF STORAGE COMPANY!!!!!!!
My mother has a unit at Titan Self Storage in Kelso, WA she passed away and I have been trying to deal with this company. I call, they say they are taking notes and will have someone call me back. No one ever calls back. When I called again I'm told that there are no notes on the account. I was told that I have to make an appt. to see someone about this and same thing they will contact appropriate person and call me back. No one ever calls back. I have the documentation to take control of her unit. This company won't work with me to gain access.
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October 2024 by Jerrid Melcher
Unsure since switch in ownership
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September 2023 by Kyle Rawlins
Great communication. Quite a few unit options to choose from. Friendly atmosphere. Pleasure doing business with ya!
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September 2023 by Lewis Powers
Mike, a true human, was very helpful and patient with me. As an indecisive, wishy-washy shopper, I am not always the easiest customer. Mike gave me the time and info I needed, and even walked the grounds to show me some units before I made the decision. If you are looking to talk to a salesperson in a call center somewhere far away then I recommend you search elsewhere ?
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September 2023 by Jay Patching
It was quick and easy, Mike is nice and helped us get the unit same day. Price was better than most in town too.
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September 2023 by Donae Fowler
Mike is very responsive and I was able to rent my storage unit and move things in quickly. Definitely recommended!
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August 2023 by Beautifully Broken
Thanks Mike , Your an Amazing Human..
I really do appreciate you ?. Thanks !!! ?????
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August 2023 by Lenny G
Excellent service and fast!! mike was super awesome and friendly
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August 2023 by Donnetta Cadwell
The property manager, Michael is very helpful and easy to communicate with. The unit I'm renting is really nice and easily accessible. Prices are good.
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July 2023 by Travis Traphagan
Definitely recommend. Strapped for timing and need move in asap with home sale. Lots of availability. Manager onsite came thru in clutch to move in same day. Very responsive and knowledgeable on storage needs. Clean and secure facility! Thanks Mike
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June 2023 by Nichole Krone
Clean, bright, secure facility. Mike was incredible. Very helpful and a pleasure to work with.
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March 2023 by Shelley H.
I am looking for a storage unit for my friend who just moved to this area and I called Gordon's. The man who answered my call was so helpful and answered all of my questions. The prices are fair and the customer service is fantastic. I called a couple other places in the area and I did not get the same friendly, helpful vibe. I will definitely be using Gordon's when it's time to help my friend put some stuff in storage. Thank you!
