“I got a new kitten and needed to get her some supplies. I found some really good prices online for a kitten tower, scratching post and some items for my backyard birds. I took advantage of the free shipping to store. I received a text that my items were in 2 days early and I went to pick it up. I went into the store and told them I had a pickup order. They looked and didn't see it up front. At that time we realized that it was a ship to store order which is stored in the back. They brought out 2 packages and handed them to me. I assumed everything was there as 1 of the boxes was big.
When I got home I opened up the boxes and realized I was short one item. I called the store and spoke to a young man and he said he would check into it and call me back. I didn't get a call back so I called the store again the next day and spoke to a young girl and told her what happened. She let me know that it was there and when I come in to tell whoever helps me that the item is in the back. I drove back to the store and received the rest of my order.
The remaining item was a cat scratching post with sisal rope wrapped around it. It was not shipped in a box. They had attempted to wrap it in plastic shrinkwrap but the top of the post was only partially covered and ended up getting torn up a bit and slightly dirty. The base was also partially wrapped and it was also dirty. It appears that my order for 3 items was split into 2 shipments from separate facilities and when I got a message they arrived and were ready for pickup it wasn't all the items. I had tried earlier in the week trouble finding the information. I used my Android phoneto track my order and I had at the time, maybe I would have had better luck with my laptop? My new kitten is loving her kitten tower and her new scratching post which she is perching on like she is a bird. The items were built good, very reasonably priced and shipping was free using the ship to store option. Maybe next time I'll be pretty versed at it.”
“Love this store! We buy food for our French Bulldog here because it's hard to find good quality dog food in stores. They have everything you could need for all sorts of pets. The staff are friendly and helpful. Highly recommendable.”
“Great place to get home made dog treats, cakes and cupcakes. What makes them even better is their mission to help students with disabilities gain real-world work experience.”
“The workers here at bredfields are friendly and welcoming, they always have exactly what I need when I go in there, and the guy who works on chainsaws in the back gets things done as swiftly as possible. well done bredfields.”
“I was having a hard time finding a cat food for my cat, Shadow who has many allergies. He can’t have grains or most meats and a few other things. He can only have fish. Most cat foods have chicken or something he’s allergic to mixed in with their fish cat foods. I told the girl at the counter in PetCo about my cat, Shadow and all his allergies. She showed me a cat food that he can eat. There is nothing in it that he’s allergic to. I was so thankful and relieved. It’s called Stella & Chewy’s Freeze-dried Raw Kibble. They have it in cans, too.”
“WE WERE PASSING THROUGH & IT WAS RAINING REALLY HARD....SO I STOPPED IN , AND SURE ENOUGH,. THE HAD RAIN-X .I DIDN'T TURN ON MY WINDSHIELD WIPERS ALL THE WAY TO SEQUIM.GREAT CUSTOMER SERVICE.RAIN-X IS ON ISLE 7 ?”