-
June 2025 by Justin Brummage
While in the area, passing through, we stoped at the Safeway to get a few items (they did not carry the items we were after at this location) additionally we went to use the bathrooms and contrary to their plaque which gives a commitment to the restrooms being clean and stocked. This Safeway only had one stall which was completely out of toilet paper and appeared to not have been properly cleaned in a while. We went down the road to Walmart which did have the items we were looking for and also restrooms that were more clean and stocked with the necessities to get the job done…
-
June 2025 by Rob Hubbard
6/15/25. Lately 4 out of 10 new York steaks have been spoiled. Today was a $25 steak, looked good until I turned it over and half was rotten. What is going on? High prices for rotten meat, are they repackaged and out of date? Are you knowingly selling this, and know mist people won't try to return it? Do better because we can't afford this! I guess if I'm going to get ripped off I'll shop at the Castle Rock market from now on.
-
July 2024 by Rebbecka Sommers
Great produce and good sales
-
July 2024 by Matt “Just shoot me fucking A!” Bernard
They are friendly and helpful.
-
July 2024 by K B
the self-checkout cashier with a ponytail is incredibly unprofessional. every single time I shop with him he has a snide comment about me wearing a mask. I have done his job for a long time and I would never think of being so rude to a customer. I will go out of my way to avoid shopping at this location because the staff are rude and discriminate against people who wear masks to protect themselves. management at this store have a serious problem on their hands with customer service standards.
-
July 2024 by Toni Holliday
NEVER have anything in stock! Jeez! I ordered from door dash and have had to replace/remove almost every freaking item!
-
July 2024 by Roy Collins
Stop all the special pricing for card holders and such.
Like Q R codes.
No thanks! I'll just pay the fine.
-
July 2024 by Pamela Biggs
This Safeway has the friendliest employees and the store overall is pretty nice but I have to say the produce department and their wet rack is disgusting. Everything looks like it’s 10 years old.
-
July 2024 by MBN
Just go to the 15th Ave Safeway. Everything there is better.
Shelves have been mostly stocked where as Walmart and Winco have not been. However most of the employees aren't very friendly. A few are though. The short woman with very curly short hair who's worked there forever is extremely rude. Produce has a nice selection. Prices aren't great but at least it pays with gas rewards.
Update- the remodel is really bringing the store up to date. The short curly hair woman is in the bakery in the evenings now and she's still rude, she still seems like she hates her job, and she has refused things I've purchased before.
The deli often closes early and they refuse to help you even if its before the posted closing time. It is one of the better grocery store delis though. The cold case photos were taken at 6pm.
-
July 2024 by Nancy Robb
Friday they need more check out personal
-
July 2024 by Jeanette asaki
Store is becoming a joke. Handed 3 dollar off coupon for a 12pack hot pockets that cost 12.99, over and it was never taken off and that's not right. What the.cashiers here steal the good coupons for themselves instead or what? . I'm on a budget. Called to ask about it and was told to waste more gas to come in and get my money back. I don't have that kind of money to waste gas to come all the way back to get the coupon that should have been taken off to begin with. Cashier's need to pay attention. It cost people extra money they don't have. Scandalous..
-
June 2024 by Lorraine Rodgers
I usually enjoy my shopping experience at the Kelso store but today I was shocked by the rude unhelpful checker maegan. She only talked to the person in back of me. When I asked her to not put my deli items on their sides she handed me a bag and said "we'll I guess you can just bag them yourself " and she never bagged another item, she didn't hand me my receipt in fact she didn't say another word to me. She continued to visit with the next customer who was a friend of he's. The worst checker ever.
-
June 2024 by jeremy wilson
The customer service here is horrible! I bought a propane tank and the valve didn’t open. When I went to replace it I was told I needed to talk with customer service because I couldn’t find my receipt. The lady made me feel like I was trying to scam Safeway out of 23 dollars of propane. I spoke to customer service and was told I had to call the number on the bottle.I will never shop at this store again! Worst customer service I have ever experienced!
-
June 2024 by Shella Young
Clean store, most of the employees are polite and helpful
-
May 2024 by cheryl leontina
I tried to buy the strawberries that were advertised on sale on my mobile app. I found them in the store among others of the same brand and size with the sale advertised, so I tried to purchase them. They rang up at the regular price, not the sale price. When I asked the sales clerk why, they responded, saying the sale was for only one pound, not the 2 pound size. I advised them not to stock the 2 pound sized strawberries in the sales display. I didn't buy them, and I resent the feeling tricked into paying full price for the larger size, if I wasn't paying attention.
