Target is a retail store known for its friendly and helpful staff. Customers appreciate the layout of the store, which makes it easier to find items and discover new products. Many shoppers have had positive experiences, highlighting the dedication of employees who go the extra mile to assist. For instance, one employee helped find a book that was not on the shelf, while another efficiently handled a complicated pickup situation. However, some customers have faced issues, such as being charged twice for an item or not being able to have online orders shipped to the store. Additionally, the reduction of the DVD section has disappointed some shoppers. Overall, Target provides a generally positive shopping experience, but there are areas for improvement.