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September 2019 by bill smith
Best auto made buying my truck easy. What they failed to mention was that they didn't have a title for it , only an affidavit in lue of a title. I purchased it in the last week of February and still have not received a title or an actual license plate. It's now September. Obviously I don't have a big enough issue for this company to address. Big problem if the buyer later wants to sell said vehicle. I have to contact them for new temporary license plates every time they expire.
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August 2019 by Mikayla Spooner
It's been over a month and I still haven't recieved my plates/title. I've called several times and was told "I'd get a call back" and never did. If this is the only way I can get their attention, so be it.
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July 2019 by Alvis Miller
DO NOT BUY ANYTHING FROM THESE GUYS. they told me the the vehicle I purchased was thoroughly inspected by a diesel mechanic and the only issue was a bad cam shaft sensor ($600 fix). This was a complete lie. I took it in to fix the cam shaft sensor and it actually has a blown motor. They won't return my calls and now the temp plates they gave me have expired and I have not received my plates. If I could give zero stars I would. One star is to high for these guys.
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June 2019 by Caleb Williams
It's been almost 2 years since I bought a 2007 2500hd classic. With a 6.6 l Duramax diesel with 300,000 miles. I never looked at the truck in person because I was overseas when I bought it. The only thing I had to go off of was pictures and videos they sent me. They were very professional and the communication was the very best you could ask for.
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May 2019 by Dave Benham
Bought our Hyundai here have had no problems still going strong and its been 3 years
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February 2019 by Christine F
I bought a car from them and ended up getting stuck on Snoqualmie pass and had to abandon my new vehicle because it got stuck in the snow and due to massive snow fall and dangerous driving conditions. It got impounded two days later when the towing company could get it out. Because the car hadn't been transferred to my name yet, the tow company would not have been released to me. I called Best Auto Recovery in Kenmore WA, the sale had been completed and instead of telling me it was my problem, they called the impound lot and within an hour or so they had the vehicle transferred in my name... a few hours later I was driving my new car home. They went above and beyond in my eyes.
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January 2019 by macdaddy m.
This is one of those best kept car secrets for car nuts in the know. Got a smoking good deal on a high end vehicle - very pleased with the transaction . Not sure what CAT is blowing a gasket about - this place is a cornucopia of cool cars and toys - and their inventory turns over all the time. I could have never gotten this car anyplace but online 2000 miles away for this price ..Thank you Matt and Chris !
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December 2018 by Ricardo Benin
I love this place - they always have a mix of unusual cool cars and trucks - no pressure - very fair . Very happy with my recent purchase. Could have never afforded this vehicle at a mega dealer. Was at the big NW truck store and couple established mega dealers - this place beat them hands down. And this place has better inventory ! Thank you Matt and Chris !
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December 2018 by Richard Mahoney
Great small dealership with great inventory and great prices. worth the drive. Got a smoking deal , was in and out more or less, little to no pressure to close the sale. I'll be back .
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December 2018 by Matthew Oles
bought a truck from these guys, months ago. complete lemon. They said it was needing a small transmission fix but after driving it we soon realize that the entire engine needed to be replaced and it cost over $7,000. We still haven't gotten our plates and I've been riding around with a temp plate for 4 months now. No registration or title given getting pulled over is a real treat. These guys are sloppy is go somewhere else shopping here was one of the biggest mistakes in my life
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November 2018 by Jim Bodoia
I've bought several vehicles from this dealer. The price, communication, and customer service have always been good. It's always been well worth the trip out to look at the cars.
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May 2018 by Alex Kirk
Love this place good trucks and cars
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February 2018 by Jeff Courchane
Bought a car not too long ago as is. Found out two days later two of the three catalytic converters had gone out and the codes were erased instead of fixing the problem. But that's the kind of thing you deal with when buying as is.
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December 2017 by C J
Great prices and very helpful friendly car sale man that didnt try to haggle us!
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October 2017 by Tony Guadagnoli
I found they were not honest. They were friendly and let us test drive a vehicle with just a photo copy of license. But I had seen the Carfax, which they posted on their website before I even went to the dealership, and saw it flagged for a possible odometer rollback on the car we test drove. When I asked about it they called up the Carfax saw that it was about 48,000 miles different and said the car was no longer for sale. They didn't sell any cars with "gray areas" and would be contacting the California Department of Vehicles where the car was previously titled and would get back to me to see what they found out. But the car would not be for sale until the issue was resolved. Three weeks later and still no call but the vehicle in question is still for sale at the same price. So much for not dealing with "gray areas" and so much for my business with them.
