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March 2024 by Arthur Cantrell
I went in on 3-13-2024 to get a loan on my brand new Milwaukee m18 Fuel compact drill and drill driver! With bit set and brand new battery value at just under &800.00 I just wanted a $200.00 lawn for 30 days to pay bills! They offered my $175.00. The extra batter is priced at $175.00 I feel way under bid!!!! $ 800.00 worth of merch for $175.000?. NO THANKS! I would get new staff in there! These ones don’t know what they’re doing! Anyone pawn broker would jumped at $200.00 for two drills,bit set and extra brand new batter! Won’t be back here! I get you guys need to make a third of the price you buy it off of, but that was way more than a third that was like a fourth 3ed been $600.00 that still been $200.00. This shop is money hungry ripping people off!brand new never used.why buy here you can get brand new one in store with warranty?if they’re were buying it be one thing! It was a loan!!!!!Good luck! Y’all charging brand new prices at a pawn shop!?
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February 2024 by Nate Meddll
Poor customer service and rude manager for no apparent reason... Old managers were wonderful
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February 2024 by Health Conscious Naw
I went there to sell my $2k worth jewelry that I had for 3 years and they offered me a freaking $100 and it was such an insult to me..
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February 2024 by Xander Vasquez
The workers are so friendly and genuine! They are definitely on your side during every purchase.
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February 2024 by Melody Day
Had a really bad inital experience with a assistant manager in training named John who made me really uncomfortable. After that I worked with Anthony and Freddy who were the total opposite; friendly welcoming and understanding. They helped me the remainder of times I came in and they knocked it put of the park every time. If you go in and john is there turn around but if Anthony or Freddy are there you're in good hands and they will bend over backwards to help you out. All in all Freddy and Anthony make the whole experience worth while.
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December 2023 by Jamie Erickson
Been to a few different cash americas and the this is by far the best one. The people working here made it an easy and enjoyable experience. Super helpful in answering questions I had and very fair with their loan prices. Will definitely recommend this location.
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November 2023 by eternal hunger jones (but you can call me lil j)
freakin awesome in there
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November 2023 by Lindsay Huizinga
Really nice and helpful staff! They’re patient and willing to answer any questions :) Lots of good finds here, we bought a whole wii so we’re really living the dream. I really recommend this store, there’s always something new and fun in there.
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November 2023 by john H
Nice people, fair pricing, and the shop is well merchandised.
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October 2023 by Tyler Green
The team is awesome!!
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October 2023 by Eduardo Lopez
Great customer service from everyone there. Management is very fair when it comes to loan analysts and very understanding of situations. I pawned a few items and have been unable to retrieve them as of yet but I do get reminder calls from them so I don’t lose them. Very helpful group
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October 2023 by Kelsey Cravens
The new team is absolutely amazing. They are friendly and the whole atmosphere has changed we almost stopped coming with the old team and stopped by one day and it was a whole new group . Our experience is five star everytime now.
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October 2023 by Diamond59 Johnson
This is the best pawn shop I ever shop at. The employees are so awesome and professional. They always have what I want. The place stay so clean.
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October 2023 by Marshall Montague
This is the only cash America I go to. I've tried other ones but none of them really have the style of customer service that this one has everybody's so down to earth and they always offer me relatively good amounts on what I try to bring in and since the management changed it's just been even better couldn't ask for a better pawn shop TBH.
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August 2023 by Nate Medlin
Was a great store for years ... Then a new young rude inexperienced female manager came. She talks condescendingly to most people and even me who's been doing business here for 5 years!! Worst manager I've ever seen and she treats the employees badly as well!! :( I reported her to the company yesterday after she refused to sell a bike with no brake and bad tire and broken brakes for the asking price after she lied about not having a bike pump that I pointed out under the front desk!! :( It's not ok to lie to someone's face or not even sell the item at full price. Think she has mental issues. Other employees and customers don't deserve her bad behavior and attitude!!:(:(