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November 2023 by Kimberly R.
I'm from Chicago, but living in Washington for work. I knew my car needed an oil change and went in the morning not knowing what to expect. They helped me get to know it's a nice first come first serve for oil changes and got my car in. I am happy with the service and all. I wish I could have gotten their names but this one worker helped with me when I had to go back to ask a very dumb car question (now that I look back at it) but got it all figured out. Along with my water bottle I had totally forgotten about! Thanks so much for not making me feel like a total dummy but if I'm still in town will return!
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October 2023 by Deb Stafford
Pulled in at 5:35. Finished at 5:50. These guys are courteous, knowledgeable, efficient, and even warned me to change my tires because the tread is getting low. (I already have an appointment for tomorrow. :) I would recommend Grease Monkey for reliability but also straight up great service. Thanks for taking care of me (and my car)!
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September 2023 by Andrew L
Came here for an oil change, Sam is great and very helpful.
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August 2023 by Ryan White
Great overall service!! Real recommendations. Not trying to oversell extras. Honest thoughts on what needs to be done! I bring all my vehicles here. Don’t go to Jiffy-Lube…. These guys are the right team to trust
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August 2023 by Relax to Creation
They have a smart machine to automatically test leaks for A/C and recharge freon if passed. The relay for A/C was replaced after recharge. Colton refilled and fixed it with a reasonable standard charge within 1 hour. He also said there is a money back guarantee on the freon recharge within 14 days if A/C doesn’t work. I tested A/C pumps out cold air now. Great service for my random drop-in today. Thanks!
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August 2023 by Kelly Potter
Great place to get an oil change, ac refresh, anything routine maintenance really hit these guys up, they can probably give you a hand.
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July 2023 by Jim Song
They have a smart machine to automatically test leaks for A/C and recharge freon if passed. The relay for A/C was replaced after recharge. Colton refilled and fixed it with a reasonable standard charge within 1 hour. He also said there is a money back guarantee on the freon recharge within 14 days if A/C doesn’t work. I tested A/C pumps out cold air now. Great service for my random drop-in today. Thanks!
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July 2023 by Andrew H.
I used to go to this Grease Monkey all the time, but management seems to have changed over in the last couple months. Last time I went I got an oil change for my Volvo... mid way through they told me that I would have to go to a different Grease Monkey to get my oil filter replaced because they misplaced their tool for my Volvo (I was totally fine with as I have ran into similar situations in the past at other shops) but because they already drained my oil they were going to fill it up with the new oil and have me on my way. I proceeded to the other location and got the oil filter swapped which was quick & easy. However, when I was on my way to class on the freeway dark smoke started to come out of my car when I was accelerating uphill - I thought maybe some oil had dropped into the exhaust or engine and was burning off so didn't think it was too bad - then on my way home it happened again but this time I basically covered the entire freeway in dark smoke so I knew something was very wrong. I took it back to the Grease Monkey right when it opened the next morning and told them the issue and they said they would look at it - 5 to 10 mins later he gives me my car back and says everything looks fine to him and nothing looks like it was loose or dripping and I should take it to a Volvo dealership. I quickly scrambled to find a Volvo repair place to look at my car and luckily one place could look at it then - I brought it over and they suspected they had over filled the oil. They kept it for the day to test it and then do a diagnostic... and come to find out they put almost an entire GALLON of extra oil in my car - so they either didn't drain it all the way (or at all) or just added 4 extra quarts. The mechanic said it could've potentially ruined my catalytic converter, O2 sensors, piston rings, etc. but won't know until I drive it more. After getting my car back, I immediately drove back to the Grease Monkey and told them the situation and asked for a refund. The person apologized and did provide me with a refund. However, giving one star as a quick lube shop should not be messing up oil changes to the point of ruining your car.
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June 2023 by Aaron B.
Had them recharge my A/C because it was cool, not cold. Charged me $200 to recharge it. Didn't feel any difference, but it was cold weather for a few days, then it got hot and the A/C wasn't cold. Took it back and they told me the warranty is 14 days. It had been 18 days, so not only did I get screwed by not recharging it, but they wanted another $200 to do it again. They stole my money and said have a great day.
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June 2023 by Sean Cahill
By far the best customer service I’ve ever experienced at a quick change place.The guys are friendly, the lobby is nice and cool, and they offer free water and juice while you wait.I’m will definitely make this my regular place.
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June 2023 by Ariana Jefferson
All of them were super nice and mindful. None of them were cranky or disrespectful. Proud to have gone here. And will continue to do so for other car stuffs. Thanks guys!Service: Oil change
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April 2023 by M Y
Price is ridiculous. 2nd tier; 70ish, filter another add on 25ish, plus tax ..total 100+
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March 2023 by Mark Drummond
Stopped in with what I thought was a "check engine" light turned on. They plugged it in and got no errors, took a look and told me that it was the tire pressure light, not the engine light. Topped off my tires and sent me on my way without a bill! Thank you!
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March 2023 by Madelyn Brown
Not my usual Grease Monkey, but the front desk guy was very good. It took a bit longer to do a radiator flush on my truck, but he kept me informed regularly.
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March 2023 by George Hennen
Grease monkey is one of the few places that values their customers and employees. Went to the same place twice and the same people (to an extent) still work and want to work there.
