-
April 2024 by Jay Clark
They did not honor the price on the menu board. The board said $12.99 for sourdough jack meal. They charged me $13.78, would not refund me the difference. They were rude and uncaring. Don't go there!
-
April 2024 by Grammie Peg
It's the only fast food place that serves breakfast all day.
-
March 2024 by Taylor Perrilli
Was okay, went late night though
-
March 2024 by Sherry Reed
Women was extremely rude at the pick up. Ignored that I was there and when she finally opened the window, took my card without a smile or a word. Handed it back still without a word. Then hands me the bag saying ‘here’. Turns away and shuts the window. There was no one in front of me and one in back. Not a sole at the counter inside. My sandwich was bone dry and put together like this. Also cold. I didn’t eat it. Tried to call and no one answered the phone so I’m posting it here. If I don’t get a reply here that is satisfactory I’ll be disputing the charge. My first time ever doing that with a restaurant of any kind. Horrific experience.
-
March 2024 by Rachel manis
Nice friendly worker this
-
February 2024 by Shawnna Byers
Gave me cold fries so I backed up and they gave me new fries I don't mind waiting five minutes for fries if I'm Gunna pay 5 bucks I don't want cold gross fries I want them hot so thankfully they made me new fries was 1146 at night but still I think anyone would agree
-
February 2024 by Mario Baldwin-mccurdy
If I got a job here this would be my ideal rating from you, the customer. Hi, maybe I'll serve you something fried.
-
January 2024 by Jake Leisure
They messed up our order and outright refused to replace our food with the correct order. They also got defensive and rude when we simply asked for the correct order, lol. One of the worst ran Jacks in the Box in the region.
-
January 2024 by Brian Vander Vlies
It's fast food.
-
January 2024 by Nathaniel King
I asked if the Smash Jack burger had onions and pickles on it. Was told it only had pickles. Ordered a combo without pickles. The Coke machine was out of everything except for regular Coke and Hi-C, so I just threw my cup away. I get my burger and it has onions all over it. I won't name the cashier but she definitely didn't look like she wanted to be there.There was no heat in the building, it was freezing. If the heaters were broken put a sign up or something.I'll never be back.
-
January 2024 by Tyler sansom
They gave me an oreo milkshake and had a seed on the top of the whipped cream so I took off the seed and went back to the counter and the guy who was running the grill said what do you want I told him that I found a seed on my milkshake and he said oh
-
January 2024 by Lindsay McCormick
GO TO A DIFFERENT DRIVE THRU! I ordered an online order for drive through pick up. The girl at the drive through told me to go to the lobby. Told her I ordered for the drive through, where she told me "I have too many orders go to the lobby" I'M IN THE DRIVE THROUGH I CAN'T GET OUT WITHOUT PASSING THE DRIVE THROUGH WINDOW! I asked her to just grab it and she refused. I get inside to get my food and IT'S THE ONLY DAMN ORDER! Not a single customer inside. Only 3 people in the drive through! WHAT ORDERS? You can't manage 4 orders? What if I was disabled or had other reasons I couldn't get out of my car? I had 3 dogs in my car, getting in and out with them is a pain. This person was beyond lazy and rude, honestly just shocked and will not return to this location. There aren't any Jan in the boxes close to me, I drive out of my way to get to one. Only thing going for this location is they actually got all the items in the bag, unlike the UW location. I've tried contacting Jack in the Box numerous times for missing food over the last 2 months and have had 0 response, but I see replies here to each review? Beyond frustrating. It's pretty much theft at this point as I paid for items I've never received, and now couldn't receive the service I requested in an extremely inconvenient way. At least staff at UW is nice and competent, they're just busy unlike this location. From the sounds of it in the reviews here, either fire this rude person, or if its more than one person just shut down while you restaff. Occurrence was around 2:40pm 1/10/24. DO NOT GO TO THIS LOCATION!
-
January 2024 by Neil Mandelin
Funny story, first time I went to this location was at like 1 in the morning and I just started a 12 hour driving shift. This was around 12 years ago. When the person went to hand me the large diet coke (what is it, a gallon of soda), I stupidly grabed it by the lid and sure enough, I spilt the entire drink on my lap. Oh, I had to wear a suit for this job. I was the only one working my shift, so I had to go the whole shift with wet pant and swimming in the car's seat.... hahahah.... that's just funny right there. I dont care who you are... haha... Maybe dont grab drink lids from fast food places. Anway, I've always been pleased for the most part here. You get what you expect here. As advertised.
-
January 2024 by Jim Sheppard
The guy wiped his nose with his hand, then proceeded to get my food and drink, I told him I didn’t want any of that, he put it aside and went to get more and still didn’t wash, poor hiring and management.
-
January 2024 by Todd Mueller
The Mexican woman who was working there was on her phone and kept screwing up our order.
