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February 2024 by Jake Leisure
I signed up for an account and was promised a bonus if I opened the account by a certain date and fulfilled certain requirements. I opened the account on the last day of the offer and received an email stating as much after I was told that I opened the account outside of the promotional window. After presenting the email showing the account was opened on the last day of the offer, they still refused to pay out the bonus.This was after I deposited many thousands of dollars which I was unable to collect interest on as they sat in a checking account waiting for the bonus that never showed. Terrible service. They could have earned a customer for life and but now I will be telling everyone I know to avoid this 2nd rate, 2-bit bank. Not to mention adding to the cacophony of bad reviews on Google. Smart business!
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July 2023 by Ron J
Last week I had a banking problem. Noone would help me. Today I needed to make a quick withdrawal, they didn't have a teller on duty!WORTLESS branch!!Time to move the account!RonPS. No need to explain it, it's self explanatory
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July 2023 by Sarah Abdulsalam
Great staff and very nice manager. Thanks for your work
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December 2022 by Lisa AuA
I have an excellent experience with Arman. He is a very professional and provided me with the best customer service. So if you have any issues or you want to open account I highly recommend you to deal with Arman.
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November 2022 by Кристина Малова
I had a problem with card activation and had to travel to the bank frequently. I talked to different employees and they could not help me.Now my issue is resolved. Arman helped me. Arman is the best employee of this bank. I will only use him in the future. He provided a high level of service. I'm delighted with him
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September 2022 by sammyj1107
If I could give a negative star I would, this is the slowest freakin bank I’ve ever been too. Unfortunately I have to use it multiple times a month & wait 15-20mins for them to process a simple deposit nearly EVERY time I go. It’s seriously ridiculous.
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April 2022 by P S
Always very slow, this location needs fast tellers.
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April 2022 by Charles Dow
Simple deposit took more than 10 minutes and still not able to complete.
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September 2021 by Mark Stair
It's a bank, the people are super nice and helpful. Someday we won't need banks with cryptocurrency and blockchain, but for now this is as good as any.
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December 2020 by F Dani
Had a wonderful first experience here. Danny (or Dann) helped me set up an account and was extremely kind and knowledgeable. Highly reccomend going there and seeing him. Very happy!!
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June 2020 by Jess Dani
Had a wonderful first experience here. Danny (or Dann) helped me set up an account and was extremely kind and knowledgeable. Highly reccomend going there and seeing him. Very happy!!
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November 2018 by Francesca Danielle
Had a wonderful first experience here. Danny or Dann, helped me set up an account and was extremely kind and knowledgeable. He was just awesome and very very nice. I haven't been able to set up a bank account at other banks because they didn't understand some things- and he was just awesome and fixed the situation for me that no one was able to fix before. Highly reccomend going there and seeing him. Very happy!!
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June 2018 by Roman Antioquia
The professionalism in this location is sad at best. I wonder how this branch is even still open. I scheduled an appointment for a mortgage specialist 4 days in advance. On the day, they open late, and to top it off the guy isn't even there, let alone answer his phone.. it's not a way I'd start a working relationship. The guy that was there, stumbled on his words. I showed him my appointment reminder, on my phone.. he says he will talk to the branch manager and see if its computer failure?? Sorry, you lost me..
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May 2018 by Mariama Koons
The manager is terrible!
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May 2018 by Jillyan Nichols
Had a great experience with Adam today! He was so helpful and friendly! Even though he was new, he was very educated and knew the ins and outs of the system. We've had some poor experiences with some KeyBank bankers, so he was great to work with.