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April 2023 by Seatown S.
Worst pharmacy ever. Awful customer service. Hold times of minimum 15m for a simple question, employees are bitter and lack any hospitality or professionalism.
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February 2023 by Larisa L.
I switched pharmacies just over a year ago bc my former one was not a preferred pharmacy (lower Rx costs). The new one is close to home & preferred by my ins. co. Takes forever to get Rxs filled & now they ran out of a Rx i need right away for a UTI! 27 hrs since MD sent in Rx and still not filled meaning it hasn't arrived yet. They emailed me that it is on urgent order. When the Rx is in stock I've had to wait a long time compared to other pharmacies bc they put u in a queue. Lots of room for improvement here.
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November 2021 by Andrea P.
If I could give zero stars for the Pharmacy, I would. They just cannot get a prescription filled in a timely manner since the takeover of Bartells. Pharmacy staff are clearly overworked and on edge as they are showing their rude behavior. Don't even attempt to get one filled. Go to Ostroms instead.
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September 2021 by Luke K.
Editing my previous post to reflect an update. The pharmacy was not familiar with the vaccine Comirnaty, but their regional pharmacy leader will get in touch with them about the topic so they are aware of what it is even though it is not in stock. No Comirnaty is available in pharmacies yet, so I will be on a continued lookout for the FDA approved covid-19 vaccine.
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June 2021 by Corey H.
I get my medications here and have been for a few years. I can't think of anything negative to say. They are ALWAYS friendly and courteous, very communicative. I've had the pharmacist call me to make sure I wanted to pay for a medication because the price seemed high, which I appreciate. They are always quick to get prescriptions ready too. I have never been disappointed with any form of their services.
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September 2019 by Cynthia M.
I did not want to publicly shame the employee but my expirience definitely needs to heared. On September 8th I went to rite aid and I was looking for something by the beauty department. The manager was staring at me the entire time made me feel uncomfortable.I asked her if they had a lipgloss I was looking for she said no I dont know where anything is most the time...ok.. and the cashier some white kid with blue eyes and glasses was taking pictures of me and I quickly looked up he smiled at me it made me very uncomfortable so I confronted him. His excuse was he SAW me take something and accused me of stealing so he took pictures of me. He had two pictures showing my face. He asked me to empty my pockets which I did I didn't have anything obviously and told him I put my work badge in my pocket. Not only was this FOOL in the wrong for taking pictures of me and falsely accusing me of stealing he also lied when he said he saw me steal something. the manager was aware of him doing that because she didnt say anything! I had to walk over there and tell her I knew what her employee was doing. She made a face like she was annoyed already and said no he shouldnt have done that sorry. That's all she said which is fine but I wouldve rather they called the cops and search me to prove I was innocent instead of taking pictures of me. That's what the cameras are for. The manager also was annoyed for not defending me. When I walked out I waited for my ride and the manage came outside and kept staring at me waiting for me to leave. Again I didnt want to say anything until I went there again and at check out a cashier with Blonde hair was ringing me up and the same cashier was having problems ringing up a customer .While she left to go do something this kid looks over leaves the customer he was supposed to be taking care of to check to see what I was doing when I'm literally just standing waiting for the cashier to come back. smfh treating me like a thief still? This kid is f****** up. He keeps annoying me even after he's wrong. I go into that store before I work at night I wait inside for my bus stop to feel safe. I walk 40 mins to get there wait maybe buy something and leave unfortunately he works evenings so I dont feel safe going into the store at night because he would keep harrasing me or pull some b******* I dont have time for.
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September 2019 by Joseph V.
I have experience with great service today at Rite Aid. He was able to help me locate when I was looking for. It makes it worth her coming here when a simple question and they know right away where it is. If they have it they know exactly where it is.
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December 2018 by Nichole N.
The last few times I have had prescriptions filled here, it has taken well over an hour. Customer service not the best.
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October 2018 by Nicole W.
Really really poor customer service in the pharmacy. The gentleman i spoke with on the phone was condescending and outright rude and i will never ever use rite aid again because of his actions.
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June 2018 by Charmaine S.
I have no idea what others are talking about. This RiteAid is my favorite in the area. They always work with me when I have trouble finding what I am looking for. They are very accomodating on my prescriptions. Checkers at front are friendly and inviting.
