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November 2023 by Raelyn Hammond
Quick service, was very dependable and considerate, definitely recommend.
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July 2023 by Jostin Aldaas
Quick, reliable and honest service. From phone call to arrival was a speedy 15-20 minutes along with a fair price. Received their services once and I can’t imagine ever thinking about someplace else again if I need them!Service: Car towing
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July 2023 by Charlene Brown
My daughter's car was towed here. Took multiple calls to reach someone. The guy who answered the phone was friendly enough, but they charged $760 for a car they had about 8 hours because it was the weekend. Predatory business practices if you ask me. They realize you're at their mercy, so they milk you for all they can. Would never willingly do business with them.
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November 2021 by Lewis H.
Obviously A&E has a little side hustle with WSP. My daughter had a blow out, roadside assistance showed up and found it unsafe to change tire. While the roadside assistance was calling for a tow truck WSP called A&E and informed my daughter she had to pay them cash. Towed to Les Schwaub to repair, driver wouldn't bill Les Schwaub and insisted on payment or she would impound. Stated no account with Les Schwaub, no agreement with geico, no option but payment. I wonder how much the WSP trooper made on this arrangement? Don't do business with this company. Inappropriate relationship with our wonderful revenue officers with the WSP.
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May 2021 by Shawn Taylor
They were quick and fast, knew exactly where the place was get there without by being there.
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February 2020 by Allen Madsen
The crew came promptly and were very polite and assuring in a scary situation for me. And they let me ride in their truck to the service shop. Great service!
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December 2019 by Amber
Reserved a 15’ U-haul for 9:00AM, went to pick it up from A&E @ 9:38AM. Door was locked at business so I knocked on the door. A woman that opened the door and asked if she could help us. I told her I was there to pick up my U-Haul rental and she proceeded to tell me that they had cancelled my reservation. They hadn’t contacted me before cancelling my reservation. I went up the street to ABC Mini Storage and they happily rented a 15’ truck to me. It was a blessing to have great customer service after A&E was terrible.
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December 2019 by Desmond Croft
Amazing customer service! Helped me quickly and took car of me and my car wonderfully ! Can’t thank them enough honestly!
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November 2018 by Dino Besic
This place is great! No, they are not super cheap nor do they work for free, but who does, I sure don't! A & E towing were very helpful, cordial, professional, and very reasonably priced. They are open 24 x 7, any and all holidays and/or emergencies. On a Saturday of a holiday weekend they were able to tow my car to a mechanic of my choice without me being present and took my payment over the phone, parked it in a spot very easy for the mechanic to get to, and notified me when the work was complete, the driver, and a little later the dispatcher as well. I will be using this towing company again, and I highly recommend them to anyone needing any towing help or needs taken care of.
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October 2018 by Flo Pease
Great customer service nice clean trucks would use them again. Would recommend to my friend's and family
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October 2018 by Alison Keck
Very friendly people, great customer service
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October 2017 by Mike Hillman
I needed a box truck towed on a Saturday. I called RAD Towing and they said they couldn't do it until Monday. Then I called Clearwater Collision and got no answer. Then I called A&E Towing and they picked up the phone on the first few rings gave me a price and told me a time they could be there. They arrived within 15 minutes of the scheduled time which I thought was pretty good for a tow truck service honestly. They towed me to my destination without any issues and the final bill actually came in a few dollars less than what they quoted me. Good guys. I got talking with them a little after and found out that it's a family based business too which I can appreciate. Apparently it was the mom who picked up the phone and the dad and son who came to tow the vehicle. I don't know a whole lot about mechanics but I could tell that when they set me up to get towed that they went the extra mile to set it up right so it wouldn't hurt my vehicle too. I highly recommend them. As a business owner I recognize a good business when I see one and I would recommend these guys to my closet friends and family or anyone else for that matter.
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October 2017 by Byron79
Best tow service in town. Use them for professional and personal tows. The owners and employees are the best. Top notch service, prices and equipment.
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October 2017 by Stasia Chastain
They were incredibly fast, very efficient and treated my car well. I have never had such quick AND professional assistance from a tow company. Your service was appreciated!
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October 2017 by joe lanigan
We were in town recently in support of a major local event. Upon departing my large boat trailer lost an entire wheel. Yea, lousy way to conclude a great event. Made a TON of calls to local tow companies. I mean EVERYONE on the google list. A&E was THE ONLY SHOW in the Tri Cities area to make it happen. Had to wait a long time, ONLY because their heavy rig was out of the area. Once close by, they called me, coordinated pick up, and expertly handled my disabled boat/trailer. Their experience/knowledge of handling large loads on their gigantic flat bed was superior. Thier rig will lower flush to the ground. They saved our day! HIGHLY recommend their services.
