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June 2025 by Crystal Contreras
We have had a terrible experience with Aamco in Kennewick. They have had our truck from over 10 weeks and still no movement. We have a lifetime warranty on the truck and we have spoke to warranty, they are saying that they are waiting on Aamco. Aamco is saying that the owner is on vacation and the employee has to wait until he talks to the owner. Our warranty covers up to $300 for a rental car. So we have been paying out of pocket for a rental since it’s been now over 10 weeks and the rental car was only cover for about 6 days.
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June 2025 by Frank Green
I got my dream car years ago and it has given me nothing but problems. I’ve used many different shops including the Cadillac dealership. After using this shop there was nowhere else I would take it again. Not only is their work phenomenal but their prices are even better. It’s great having a place you can trust. Look no further bring your vehicle here, 110% recommend.
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May 2025 by Joe Omlor
My Nissan was losing freon overnight after being filled. I took my car to AAMCO and I have cold air, no loss of freon. They are very courteous and understanding. Great service an my truck also!
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April 2025 by donald white
April 4,2025 Update so had them rebuild my transmission February 16, 2024 and it went down a month ago maybe two months ago so it only lasted a year and they charged me just as much as I would’ve got a better warranty through another company. This is really ridiculous. The hydraulic pump went out on it and they supposedly replaced it so yeah, not too happy with these guys.
So Casey, the guy that told me that was going to be about $6500 to replace my transmission bottom dollar was almost $10,000. When I got my My pick up back the transmission temperature kept on climbing up past 188 190 which is not typical for these vehicles that I have he said well it’s your fan clutch plate. It won’t cool down. So he gave me a quote on that. No problem. It was like $1000 but did my research a little bit more to find out. It was transmission bypass that he never replaced when he rebuilt my transmission supposedly he rebuilt this transmission and everything and supposedly he knows everything about transmissions but if you knew everything about transmission, why didn’t he replace the bypass which now my temperature for my transmission since I replaced it is running at 1:30 to 140 normal operating temperatures huh kind of weird that somebody that pretty much screwed me and took a vantage of me took all my money from my savings would try to get more money from me forewarning this guy does not know what he’s talking about and he’ll talk Sound like he does.
So update I emailed the company never got a response back, I think he was just trying to make himself look good By saying hey, give us a holler to see what we can do To help you out. Literally, the guy took advantage of the situation and pretty much took all my hard earned money And then was trying to take even more by trying to say it was something else that wasn’t keeping my Transmission cool. When it really was a thermal bypass Guy that deals with transmission you would’ve think he would known that it was a thermal bypass.
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January 2025 by Trevor V
They were extremely helpful, and helped identify and fix my cars oil leak
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December 2024 by Dan Cochran
All i can say. When you vehicles dealer can't get to your rig for 4 months and another dealer finds nothing wrong. AAMCO is able to work with you and in just a couple days your rig is done and running like a clock. AMAZING work and staff that listens to you.
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December 2024 by Austin Koch
I’ve never been to an auto shop that was so friendly and willing to explain basic car stuff. Service was quick and very reasonably priced. Far and away the best car shop to go to!
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November 2024 by Derwin Doescher
Had my transmission and torque converter changed on my service van about 6 months ago, I took it back for issues. They told me it was my flex plate and that it wasn't bad when they changed the transmission.I took a pic. of the flex plate and showed it to other mechanics .they told me that couldn't happen in that short of time . To me, the mechanic did not do a very thorough job of inspecting everything before putting the new transmission in . It cost me 1300.00 more to have the transmission removed and have the flex plate changed .. Not a very thorough job will never go back, and I will not recommend them to anyone .
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September 2024 by Chris Franz
I went in for an oil change and a transfer case fluid change this morning and was pleasantly surprised with how quickly they were able to work me into their schedule and perform the service. The office was clean as were the bathrooms, and the space was comfortable to work remotely. The manager, Chris, was very personable and helpful and explaining the repairs that I needed done as well as the upfront costs to do the work.
The experience was great and it made getting car repairs done, painless! Highly reccomend!
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July 2024 by Sara Bankemper
It was nice they had coffee and it only took 2hours -(review from my 9yo daughter :-)
From me,
No AC for two 100+ degree days and they got me in the morning after I called, bright and early. Less than 2 hours later I have cold cold air blowing, and thank goodness because these next two days are supposed to be 107!!! Life giving.
Chris was very personable and gave great customer service. I honestly couldn’t have asked for a better experience.
Thanks guys!
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June 2024 by Robert Proffitt
Awesome service definitely a great experience very customer focused and worked on my class 3 to solve my issue in record time..
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June 2024 by Alfredo Suarez
They fixed an AC line in my explorer, and they were able to get it fixed in less than 24 hours. Great turn around time. Plus chris at the front desk did an amazing job of keeping me updated throughout the whole thing. I would highly recommend these people to anyone I know.
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May 2024 by Luis Bustos
Awesome mechanics, they know how to get the job done!! Highly recommend them to anyone looking for mechanics to get it done right, seen the reviews and can’t judge a book by its cover so I decided to give it a shot was not disappointed!
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May 2024 by Saige Polanik
I was able to get in right away and they were fast! Reasonably priced and Super friendly staff, great with my kids. 100% would come back!
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May 2024 by Peter Clyde
First class experience. Knowledgeable, friendly, well priced. I wouldn’t even consider going somewhere else in the future. You can tell they care about both the work and the customers. New life long customer here.
