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February 2024 by Kevin Goetz
Great service!
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February 2024 by Arcenia Romero
very great and helpful staff!
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January 2024 by Lee Watson
I called today Thursday the 11th at 10:00 a.m. to get a question about something the woman number one didn't even say her name number two she sounded like a complete and utterly uneducated person when it comes to her job very unprofessional ask a question she's like well I don't know well maybe this well maybe she overtalked me every time I ask she's a question she said well do you want it or not by far the most disrespectful store I have ever been to and I've been to AT&T's in third world countries that have better manners than this woman had at the AT&T on 27th and 395 in Kennewick I'm never going there again
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October 2023 by Josh Gradin
Experience sucked! The guy working felt bad but it wasn’t his fault the iPhones at the location didn’t work I waited 4 hours and left with my old phone I came In with
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June 2023 by Judith McInturff
Consistent beyond belief, eddy was very helpful.
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February 2023 by Sophia Gonzalez
Justin and David were such a great help when I went in for help! Super nice and fast!
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January 2023 by Carry Frost
They were so friendly and helpful. Would totally send people there.
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January 2023 by Benson Woodall
Sadly disappointed. Purchased a Z fold for a Christmas gift. Both employees assured me that the recipient would not receive a phone notification. Unannounced to me, the associate shut off the recipient’s service to his current phone and activated the new Z. Real disappointment having to give this gift 40 minutes after purchasing because it was the only phone activated for the line. Thank you for spoiling our Christmas guys. Pretty lame.
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January 2023 by David Corcoran
Great store. Good customer service I definitely recommend this store they very knowledgeable about all the phones and accessories.
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January 2023 by Joel P.
Staff seemed knowledgeable and friendly. The Manager is bilingual which is a nice plus.
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November 2022 by Laura Sakota
Jesus was excellent he went above and beyond to help me! The rest of the staff was also friendly!
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November 2022 by Tony Saugar
I had a bad experience in June 2021 with one salesman, Jaime, but don't fault the store overall. Salesman told me a phone was on huge discount just to make a sale. After sale was complete, I saw my bill was way out of my price range but I was stuck in contract. Salesman did this to many people and was subsequently fired, and manager Justin was happy to assist me above and beyond with HQ to fix the problem. Was never resolved, but I just think AT&T's customer service phone personel are lack-luster in that respect.
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November 2022 by Daizy
Great store! Fantastic & patient reps. Walked me through every step of the process and helped me to understand my bills!
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November 2022 by Lali Mancinas
Great staff and great customer service. Will be back in the future! Justin & his staff will take care of you
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November 2022 by Augustus Ndow
Amazing costumer service. People working knew exactly how to fix my problem
