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June 2025 by firt
Zulema was awesome she answered all my questions was helpful and made me feel welcomed.10/10 recommend Zulema she is awesome!
-Ángel
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May 2025 by Lori St.Vincent
Convenient and everyone there is always helpful
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March 2025 by Hannah Fisher
If I could give them zero stars, I would. horrible customer service and they lie about everything! they tell you one thing and then turn around and do another honestly, don’t know how this place is still in business, and if you ask to talk to someone higher up they tell you can’t.
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March 2025 by julio gacia
I'm not losing my time reviewing
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December 2024 by E Rodriguez
Snobby blonde bank teller up front wouldn't help me on damaged currency and turned me away because I didn't have an account with them. She needs more customer service training and she is rude!!
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August 2024 by ChromaticOpazity
When you call to check for your balance and it askes for your account number and you type it and it still says it’s wrong I been trying to get in my account since 3:00 and it’s almost 4 already I can’t even check
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July 2024 by Tyrone Wassing
They rarely answer the phone and if you have investments trying to get an appointment with the gentleman that handles them as he goes between this location and Richland is near impossible.
Even with setting up an appointment with they will call and cancel the appointment the morning of saying he isn't in.... Do not invest with this BoA location as you can't ever see the person who handles it for you.
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November 2023 by Kristell Mendez
I have read all the reviews and we were not very sure about going with my husband, but the truth is we were pleasantly surprised, they were very attentive and kind in terms of attention and explanation on how to manage our account, sometimes you have to give it a second chance .
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November 2023 by Ramirez022
Apparently don’t know how to answer a phone…super annoying.
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September 2023 by mariya alekhnovich
Terrible costumer service. I feel discrimination against woman. We came to bank with my husband and met senior banker Jaime. He was referring to my husband all the time about changing in our account, even my name on account too. He didn’t asked for my id, or what is my opinion about changes , nothing. He treats me like I wasn’t there until I started asking him if he needed my I’d, and I’m on account too, and why he is not talking to me about it but only to my husband I’m on account too.
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July 2023 by Juan
Fat Brandon, bad attitude
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July 2023 by David T
It's been my number one bank for many many years.
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July 2023 by Wendy Cnd
If I could give this bank minus stars I would. PLEASE AVOID THIS PLACE to do your businesses or banking at all. The supervisor or manager is rude ... worst customer service at all. And the scam the bank of america do with their checking or savings acct charging hidden feea and stealing your money overall... use another bank instead!!
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April 2023 by Ag
I love Bank Of America. Together with Merrill Lynch it’s a awesome bank
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April 2023 by Julie Quintanilla
TERRIBLE customer service! TERRIBLE Estate Department!Get yourself together!
