Best Western Plus Kennewick Inn offers a mixed experience for its guests. The hotel features spacious rooms with high ceilings, although some guests find the decor and amenities outdated, particularly the beds and televisions. Room cleanliness can be inconsistent, with reviews noting that housekeeping may not thoroughly clean rooms during longer stays. The hotel has a large, clean indoor pool, but the area is noted to have a strong bleach smell. The location is convenient, with nearby businesses like Walmart and Starbucks within walking distance, though some guests have expressed concerns about the presence of homeless individuals near the property. The hotel is dog-friendly, with adequate areas for walking pets. Guests appreciate the friendly staff, particularly noting one employee's helpfulness. While breakfast offerings are described as average and the pool area is enjoyable, some amenities like the hot tub and dry sauna are not operational. Overall, guests have had comfortable stays, but there are points of improvement needed in service and room maintenance.
The room felt a little dingy. Nice commons area inside and also outside. Walmart is close enough to walk. Homeless people hanging out on the back side on the path to Walmart, very close to the ground floor rooms windows. Nothing against Homeless people.
April 2025
A nice stop on the way to our destination. A bit crowded for a weekday but shows the availability for the area. Breakfast was average. Pool was nice! Rooms were tidy, but no bidet!
March 2025
Nice, clean, well-maintained property with friendly staff They even have hot chocolate at the coffee bar! 😁
