Costco Optical offers a positive experience for customers looking for glasses and eye exams. The selection of frames is praised as really good, and many find the prices fantastic. Staff members are described as helpful, courteous, and friendly. Customers appreciate the efficiency of their appointments, with one noting they felt listened to during their eye exam. The quick turnaround for glasses is also highlighted, with some receiving their orders much faster than expected. While the overall service and product selection are well-received, some customers mention the shopping environment can feel hectic, and there is a desire for more locations in the area. The store maintains a clean and well-stocked appearance, and staff are knowledgeable about the products. However, there are minor complaints about the self-checkout experience, with some feeling rushed. Overall, Costco Optical is highly recommended for its value and service, making it a go-to place for eye care needs.
I only bought glasses, so I can’t speak about the doctor. The selection of frames was really good, prices were fantastic! The lady that helped me was so helpful and courteous! I will definitely be buying from them again. Also, they arrived faster than what they told me, they said 7-10 days, they arrived in 4 days.
June 2024
11/10! Went there years ago the doctor was great. Called them again like a year later to ask them to send our pres. over and again they were great!! Generally just effective good people. Miss you tricities <3
March 2024
Highly recommend, as an instacart delivery driver an important tip I would give would be be utilize the full parking lot as well as know what you are shopping for beforehand