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January 2024 by Lori Grimes
Great prices and friendly staff
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November 2023 by Evan Smith
this store is a mess there was not a single price that was correct with the shoes on display so when i go to purchase expecting my total to be just under $100 and then i get told its $160 is ridiculous not to mention after finding the shoes that i wanted having to stand at the cash register for 5 minutes and wait for the 2 employees to catch up on there weekly gossip about other employees before they can check me out. this has to be the worse experience i have ever had shopping with this company and i dont know if i even want to go back to this location if it is going to be like this.
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November 2023 by Patrick Mahomo
An assistant manager, Benny was way TOO pushy with accessories that I did not want. He would not take no for an answer. It got to the point I felt harassed. He forced me to sign up for a credit card and I am now in debt.. my kids won’t go to college.
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November 2023 by Roseann Zigan
No pushy salesman. When you do need help they are quick to help. And are very helpful.
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September 2023 by Brian
8 workers in the store and not one can help a customer. Not even the manager can be bothered. They couldn't even help the woman on crutches. Time for corporate to come in I think
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August 2023 by DAVE COOK
BOGO is BOGUS !! only applies to select shoes but do not tell you until you are at register, after your kids have tried on a dozen pairs of shoes and fallen in love with the pair that does NOT qualify for BOGO, which is approximately half the store inventory as I can tell. That's a dirty trick Famous Footwear.
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April 2023 by L. Lanell
Friendly staff. Alot to choose from and plenty of sizes unlike every other shoe store in town
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November 2022 by Scott Cassin
Did not like this location! Confusing checkout lines, staff didn't help direct where to stand in line. Weird vibe in this store.Richland location is far superior.
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November 2022 by Sophie Gourley
This place has so many employees running around but it only able to have two cashiers at the front when the line runs to the back of the store. I was in the store for an hour and 55 minutes consisted of waiting in line
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November 2022 by Alice
Not impressed, very little selection for women's size 11. Can order online but it's too big of a risk, since fit is so important.
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September 2022 by Jerry Hall
I took my granddaughter to get shoes. She asked a question and the young lady was helpful. At the cash register 4 girls all so busy talking to each other, service was slow and rude.
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August 2022 by Eva Jones
Hands down some of the worst customer service I’ve experienced. No smiles, no help finding the right size, no offer of the BOGO promotions. Worst part was that came from the assistant manager, Ana.
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August 2022 by YOLANDA LIMON
Love this place, you earn points with them as a member when you shop! Great deals
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March 2022 by Ann L
They sometimes don’t have the sizes I need in stock, that’s why 4 stars, however, the customer service is awesome at this store and they’re great about exchanging and ordering things online for you that they do not have in stock. -Also their shipping is fast.
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March 2022 by Araceli Lopez
We are so extremely happy with all of the girls at this location! The manager goes above and beyond to ensure we are satisfied with our selections. All of the associates are phenomenal, and so incredibly helpful! This has become our new favorite location! Keep up the excellent customer service ladies!
