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April 2024 by Zac Brown
The staff is very friendly and helpful. Very nice furniture options. You get better quality than lower end stores but prices better than high end options.
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April 2024 by Ray Evans
Smooth transaction and very helpful. No high pressure.
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April 2024 by Mitch Brush
Great customer service, great deals would recommend to others.
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April 2024 by dave muller
Ordered a chair and a set of three side tables. Chance the sales associate was exceptional very attentive and helpful. I will be back to buy more items from Chance at Furniture Row.
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April 2024 by karen zackula
Came to the showroom, wanted to find additional pieces of furniture that matched the brand purchased est. 5+ years prior. The salesperson was very helpful and helped find and/or looked up the make and style. Very attentive to my wants and preferences. I found everyone at Furniture Row in Kennewick to be very professional, friendly and easy to work with. I actually found and purchased dual side chair tables that match my entertainment center. I am very satisfied with my purchase. Thank you.
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April 2024 by Michele Archuleta
The salesman listened to exactly what I wanted, which was a power lift recliner. He let me test the comfort, and did not rush me. He brought up great points I didn't even think of. He was so professional and nice. The financing process was smooth and easy. So happy I chose Furniture Row.
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April 2024 by Donald Young
Sales was fine but wasn’t thrilled with delivery options.
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March 2024 by David Smith
The Sales Consultant Eric Vera was very friendly, knowledgeable and helpful. He answered all my questions and helped me find and purchase the furniture I wanted.
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March 2024 by Laurie Connolly
Fell in love with the comfort of the couch that I purchased. It was the manager that helped me. He was very helpful and patient as i decided what couch was going to fit me best. After telling him what i wanted he directed me to what I was looking for. The staff there conducted themselves with professionalism. My couch will be delivered this Wednesday and I can't wait. This furniture store was recommended to me and I would definitely recommend it to others.
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March 2024 by Elkaholic
Great Customer Service!Sales Associate Jay, totally understood are needs and preferences.Diffently look forward to dealing with him in the near future.
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March 2024 by Tony Waggoner
Sequoia gave us excellent customer service he is very knowledgeable about the products in his store and was very kind and respectful. He gave us the information we asked for then left us to discuss what we wanted. I would recommend furniture row and Sequoia to all my friends and family.
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March 2024 by Violet Cooper
The salesman, Brandon Niebuhr, was very knowledgeable and explained things well! He did an awesome job!
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March 2024 by Craig Anderson
Helpful staff at Furniture Row and excellent real wood furniture.
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March 2024 by Gary Fox
I found that the salesperson was knowledgeable about the furniture she was talking about.
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March 2024 by sherrie christianson
The quality of the table and chairs were outstanding. The customer service was awesome!