-
November 2024 by summer kristine
Bad workers that dont like to exchange or fix the issues they provided , tried to rip my 16 year old son off but hes a engine junky and knows his stuff sorry but if a 16 year old knows more maybe hire more of those that know more about the products sold
-
October 2024 by Infinite Frontiers
Great prices. Questionable quality. Good service. More stuff that you really don't need.
-
October 2024 by Kevin Barrett
Right tools for a rush job and a fair price.
-
October 2024 by Patty Glover
Clean place, everything is marked so you can find what you need. And the staff is always willing to help. Always says welcome when entering and have a great day when leaving.
-
July 2024 by David Eggleson
Awesome place to buy tools that you need every day
-
July 2024 by Jeremy Kramer
Always something for everyone
-
July 2024 by Chris Vignere
Wouldn't exchange a faulty parts washer pump out of one of there parts washer I bought less than 3 months ago. Will not be giving them another dime
-
June 2024 by steven Allen
Nice work. Had the right rv tires on the rim!!
-
June 2024 by Ben
Nice clean store with a big parking lot. It's conveniently located next to an ACE Hardware which is nice, if one doesn't have something the other usually does. The only downside is that there are a TON of vagrants hanging around outside the stores.
-
May 2024 by Bryan Lanning
Always gets one through in a pinch
-
May 2024 by Steven Michell Veliz
Poor customer service and the employees don't talk very much. But hey you get a free bucket with today's purchase with no lid sold separately
-
May 2024 by josue mejia
I do not recommend buying from this place, they sell defective products and do not take care of the replacement or refund of the money.
-
April 2024 by MOB MOB
The current store manager is somewhat really lazy . When there is a big line he will usually be in his office doing nothing if not he will stand there leaning on the products while 1 lane is open with a fresh employee that was just trained , so you know it will be a while if someone is doing a return infront or buying membership.In any other store that manager will actually work and do something to make the customers in line get going because some have to get to work or places.Sometimes When you walk in you have the usual employees standing there along with the manager greeting you like walmart , again there will usually have only one cashier working and it will be the new one .No i am not stealing i am here to buy things thank you for the security muggers.The products are a hit and miss and that’s something that is known and normal so thats that . The expensive items like welders and grinders some air compressor ect. Are actually pretty decent . Ps. That long haired white boy that acts like he knows more then us hard working contractors and construction workers about products needs to just shut up and process the returned item without any questions except why we are returning it and once we tell him why should keepHis 2 sense to himself ..Other then that its hardbros frights
-
April 2024 by Matthew Molien
Helpful staff, got what I need.
-
April 2024 by Cole Sullivan
Need some management change or more coaching/classes on how their own system works. Had 2 emloyees directly help me with 2 separate items both brought to the check stand by said employees. One was to be delivered to Moses. System said order was to be delivered to wrong location . Management washed their hands immediately of the situation and said “nope nothing we can do” Was then charged for the wrong item that was sitting on the counter at checkout yet they woulda let me walk out with a item worth 30$ more because of their “vast” employment “experience and education “ can’t even understand the orders they make. Or even stock shelving correctly . Richland location is far above Kennewicks sad excuse of a business and employees. Won’t ever order from them again .
