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April 2024 by Ramon Reynoso
I had a fantastic experience at H&R Block with Jack Dillon. His patience and depth of knowledge in taxes truly stood out. Despite my numerous questions, he remained calm and explained everything thoroughly. However, the out-of-pocket cost was higher than anticipated. While the company advertises $80-90 per return, my total exceeded $500. Overall, Jack's expertise made the process worthwhile, but transparency regarding pricing would improve the experience.
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April 2024 by Selena Benavidez
Dread doing taxes every year, and every year Sandy does a great job of easing my nerves and getting the taxes done.
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March 2024 by Allison Hughes
The level of incompetence and misogyny I received from Sandy and the rest of the H&R Block employees is astounding. For 2 years in a row our tax filings were incorrect. They entered the wrong names amongst many other errors, including the wrong refund amounts. It was so poorly done that I had to spend hours refiling it myself and working with the IRS to correct the errors that were made—all after paying H&R Block hundreds of dollars that was non refundable. I was treated unfairly. Sandy had the audacity of criticizing me to my husband after I was nothing but kind and professional with him. The experience we had with H&R Block is egregious at best.
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March 2024 by Mi Al1 Se3inG eYeS
Recommend
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August 2023 by Jay Parkinson
The staff was friendly and professional. Unfortunately, our tax circumstance went unresolved. We were able to get it resolved elsewhere, however, all H & R Block sales are final, even if they don’t (or can’t) file your taxes. The guarantee, which is based on terms and conditions, will not give you your money back in any circumstance, only that they will guarantee service at additional cost to amend tax preparation that you are not satisfied with. If only I could benefit from a similar business model…
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August 2022 by Juan Godines
Really helpful people
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April 2022 by Roberta Clift
I know I get the best service that you can offer. And if there is any savings you guys know how to do so. I'm pleased with the work h&r block does.
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April 2022 by Roberta Herron
I know I get the best service that you can offer. And if there is any savings you guys know how to do so. I'm pleased with the work h&r block does.
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March 2022 by Vicky GZ
Everyone has their different experience’s but ours was a bad one. We had Maria do our taxes and never again will we be coming back. All our information was in front of her and she still made mistakes and sent it to IRS. I understand making mistakes because we all do but 3 times? After telling her not to send it out anymore and trying to go somewhere else she still sent it the 3rd time. We just wanted to go somewhere else and she decided on her own to send it when we didn’t want to anymore. When I reviewed everything she still misspelled my sons last name wrong. I called H&R 3 times but it was too late to fix. We should have gotten our taxes by now but since she made those 3 mistake’s it’s going to take forever now. Thanks by the way! Liberty tax it is next year!
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February 2022 by Robin Berry
I've had Michael do my taxes for past 3 years and I look forward to seeing him.
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February 2022 by terry turley
you where very pleasant,fast,my taxes are done,thankyou
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August 2021 by EradifyerAO (EradifyerAO)
Charged too much...
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April 2021 by J H
Taxpayers have the right to expect that any information they provide to the IRS will not be disclosed unless authorized by the taxpayer or by law. Taxpayers have the right to expect appropriate action will be taken against employees, return preparers, and others who wrongfully use or disclose taxpayer return information. a law that recently passed regarding the 2nd and 3rd stimulus. It states that these monies cannot be garnished for child support or student loans. That being said there is still a loophole where depending how your taxes were prepared it can be intercepted by the division of child support if your taxes and stimulus money was lumped together. They didn't inform me of this process so now my stimulus will be sent to child support. I owe back payments only because I'm current on my payments and my children are grown.The guy who did my taxes knew this and didn't act on my behalf. Hand R just didn't act on my behalf. Whats wrong with that guy? People need to know the truth. I also have financial hardships. This guy was just willing to not file my taxes by law! It is a law.i would like a fair hearing.i don't agree with your services rendered.
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April 2021 by michael travis
Great customer relationship, easy to understand and follow through every step.
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April 2021 by krystal duncan
I don't have to them myself
