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December 2023 by Deserea Verwey
I've worked with Jeremy for quite a few years helping his clients with home insurance quotes. Jermey works tirelessly to find creative ways to help each individual with thier financing needs. I've enjoyed working with Jermey and his team over the years! 100% would recommend!
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August 2022 by Ron Holt
I have tried for two days to get in touch with someone in this office about a “unique situation” I have.No one answers the phone or has called back.Don't be fooled by the commercial.
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October 2021 by Veronika Vazquez
I found Jeremy through a first time home buyer class. He made the process of buying my first home effortless and stress free. The process was so enjoyable, that I ended up going through Jeremy again to refinance my home. A process that I thought would be stressful and cumbersome, Jeremy once again made look easy. Jeremy goes above and beyond for his clients. There is a transparency to the process I was not expecting. He helped me learn without being overwhelming and instilled complete confidence in myself to make the decisions right for me. Jeremy will always by my first choice for mortgage funding and my #1 recommendation.
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September 2021 by Ron H
I have tried for two days to get in touch with someone in this office about a “unique situation” I have.No one answers the phone or has called back.Don't be fooled by the commercial.
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August 2021 by shannon
Had great service was there for every question and every step of the way. Made everything go smoothly. Jeremy Brock was very professional and a great help. He answered every question and made the process go smoothly and with out stress or problems. The communication and help through every step of this process was 100%. Would recommend Jeremy and OnQ financial to anyone. Thank you for all your help.
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March 2021 by Asti Littla
I am not sure what happened. I provided the requested documents in order to pre-qualify for a home loan. I was told it was processing. My Realitor reached out to Jeremy and he told her that he would email a copy of the pre-approval to her and she would have it next day. That was in January. March and it still hasn't arrived.It's like he or I just fell off the face of the planet from the other. Last communication I had from him was an automated email saying "Haven't heard from you in a while" which was dated for the week after promised documents were not delivered to my Realitor. I responded to this email asking for what was pending me since the last update I had was he was processing my application, and then never heard back.Not sure if I was a low priority because my income wasn't high enough or what. But in the time I've waited for follow up from my Janaury email, I've already found a new loan person, found a house, and am scheduled close in April.The person that told me to work with Jeremy has apologized seven times.A note, this is a 2* rating instead of 1* because Jeremy did provide me some useful information when I first spoke with him. This information helped me better understand what to look for in my next conversation with a Loan Agent.
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March 2021 by Felix Torres
Jermey Brock is the guy you want to deal when With when your trying to buy a house this guy will go the extra mile for you.! Good Job Jermey thanks for all your hard work really made it easy for me thanks buddy will do more Buisnes soon thanks again.!
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February 2021 by Chrissie Baxter
Although eventually my refinance got completed, I cannot express how frustrating and disappointing this process was. Never once were numbers correct and it's weeks post closure and I am still waiting on my money. Communication failures at every turn. Stick with going through your bank instead.
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January 2021 by Ryan Vogt
As a real estate agent working alongside Jeremy was a great experience. I really enjoyed the follow-up along the way throughout the process. With Covid-19 much more of the process is automated and I found that the email communication was very straight forward and easy to navigate. My clients were so happy to close on their new home on-time and so smoothly. Thanks Jeremy!
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January 2021 by Andrew Bell
This was when Jeremey was with Peak Mortgage April-June 2019First time home buyer, had friends that went through Peak mortgage recommended Jeremy Brock Very knowledgeable guy, Seemed like a nice guy who is willing to help And educate for a first time home buyer.I’ll tell you why I give 2 stars. I understand he’s a branch manager now with On Q Financial. I was in a situation where I had the go with an FHA loan, but with a slightly higher Credit Score I could go with a conventional loan, which might have given me an overall better mortgage rate. I informed Jeremey of my plan, that I’d take out a 401k loan to pay off credit card debt, Which In turn, raised my credit score way above 700. Great, everything going to plan, however, about month later I come in the office to finalize, Jeremy told me he had already created the contract through an FHA loan, and he insinuated that it was too much work to go back and re-create into a conventional loan. I thought , wasn’t the whole point of me taking this extra month to take out a loan to pay off debt that way I can have some savings in the future with the conventional loan? We went ahead.Well, now it’s 1.5 years later I’m ready to refinance my home (Of course with a different broker) and I just learned that I was screwed by Jeremy. Turns out he gets a bigger profit, by about 30% more for an FHA contract. Not cool. Perhaps it was an isolated situation, and maybe I was taken advantage of because I am not well versed in home loan process, but I can tell you that Jeremy has unfortunately lost my trust.
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January 2021 by Bill Reitan
Though in this time of covid we never met Jeremy or Missy, great rates and super customer service.
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January 2021 by Mikhail T.
I have worked with Jeremy Brock in 2019. I was a first time home buyer. Now, 1.5 years later, I am now in the process of refinancing my home with a different broker and I have just learned that I was taken advantage of with Jeremy Brock back when he was with Peak Mortgage, I was scammed into taking FHA loan where from the start, I was very clear that my plan was to go with a conventional loan. I had taken time to pay off debt to raise my credit score to to receive a better interest rate with a conventional loan. Jeremey went ahead anyway and created a FHA loan, he said he did not want to restart the process for a conventional loan. Now that I look back, I am sure it was that much extra effort compared to how much money I could've saved in these past 19 months. I have learned that Jeremy makes more profit (by about 30%) by going through the FHA program. Maybe it's my fault for trusting him. That's my short story.
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December 2020 by Jessica Quintero
Nothing but great things to say! Jeremy was awesome about answering my questions and addressing my concerns. As a first time home buyer I needed reassurance and guidance throughout the process. After a six month journey with my new construction home, I am finally settling in. Even after closing I received a call checking in, a very much appreciated small gesture.
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December 2020 by shannon schnaidt
Had great service was there for every question and every step of the way. Made everything go smoothly. Jeremy Brock was very professional and a great help. He answered every question and made the process go smoothly and with out stress or problems. The communication and help through every step of this process was 100%. Would recommend Jeremy and OnQ financial to anyone. Thank you for all your help.
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November 2020 by Stacy Wardle
Our experience was Excellent from start to finish. The whole process seemed effortless. This is my first home purchase and I have heard stories on the process dragging on. I felt everything went quickly and smoothly compared to people I know. Any of my questions were always answered quickly and efficiently. Even if I called 4 times a day. I would recommend working with Jeremy to anyone.
