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March 2025 by Alexis Guzmán Miguel
Excellent service. Even though I speak little English, they provided outstanding service. Very professional, very kind. Matt assisted me, and he was very professional. Without a doubt, I will recommend them.
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March 2025 by Ryan
Car wreck, busy street, Sunday of a holiday weekend, snowy weather, and Ken's Auto Rescue (and it's awesome tow driver, Brian) were there to save the day. Rapid response time, professional care, and priced a lot lower than we expected. 10/10
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March 2025 by Beatrice Daniels
My car’s battery completely shut off and my car insurance app locked me out and I couldn’t get a hold of any roadside assistance on the phone.
I did a quick Google search and hoped for the best. I gave a quick call and Bill responded quickly and was very professional. A truck was sent to me 30 minutes later.
Kelsey did an amazing job getting my dead car that was stuck in the snow out and unto the truck. The car couldn’t be turned on and put in neutral, so the tires weren’t moving. She was very patient and got my car all the way to the mechanic in under an hour. I’d recommend Ken’s services to anyone.
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February 2025 by Powerbang Gaming
Ken's sent a truck immediately, towed and dropped off with no issues, and was very affordable. Painless experience and highly recommend them.
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January 2025 by Brandy Mings
I would definitely use again if needed and will recommend the to anyone! Thank you!
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December 2024 by mike frazier
Ken's has always been great to deal with when service is needed! Fast and friendly service. Thank you guys!
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November 2024 by Janet Silvey
My husband's car unexpectedly broke down on the way home from the Hanford site so it was still way out at some random roundabout miles away from any landmark with an actual address. My husband had to abandon the car in order to get a ride home from a work friend. I called Ken's the next morning and explained that it would be a solid 40-50 minute drive from there to our house in Kennewick and that it was way out towards Hanford. They were super nice, used my verbal description to immediately figure out where the car was on a map, and had the car at our house within a couple of hours! I had initially told them to drop it off in our driveway, but then had to call back last minute and ask if they could actually put it on the side of the street so my husband could work on it more easily (our driveway is sloped). He said no problem, I'll let the driver know, and sure enough, that's where they put it! Great service, I loved working with them and they will be the first place I call if we ever need another tow! Thanks, Ken's!
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October 2024 by Wendi Warner
I appreciate that Ken's auto rescue acknowledged the damage to the front and rear end of my vehicle and have agreed to cover the cost for repairs. For anyone having a vehicle towed by any company, word to the wise - ask for a copy of the pre-towing report and images.
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October 2024 by Cinder Blue
AMAZING SERVICE!!!
Nicest driver, professional and speedy
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July 2024 by Krista Fujihara
These guys are amazing and help me retrieve my stolen vehicle I am super grateful for them they're always willing to work with me and help me out
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May 2024 by Michelle Brandenburg
I was in an Auto Accident, and they towed my car.
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April 2024 by Greg Deaton
Great service.
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March 2024 by Andrea Brashear
Helped me across
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March 2024 by Jordon Martin
The most overpriced tow company in the tri cities...i had my car literally towed from the Benton PUD building to just down the street less than a 4 min drive from my house...total cost 108 dollars for a simple pick up and drop like why the heck is it over 100 dollars for that simple tow..i would understand if it was miles out but it was in town in kennewick and still I got charged way way way to much for simple tow..i will NEVER EVEN THINK ABOUT KENS AUTO RESCUSE NEXT TIME MY CAR IS STUCK...STRAIGHT ROBBERYEdit 2:This company is so professional that they respond to complaints from customers that have paid...then blast all over the internet the payment didn't go through at first which Isn't anyone business how or who paid for what...but if they feel they can blast customer info around then you as a customer should take that into consideration of how professional they are... If you want a professional tow service and you don't want your money just swiped from under you, for once again a simple grab and drop then DONT PICK THEM...btw this is coming from a customer that has never used them besides one time. That is definitely the last..
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March 2024 by Tiffany Stoeckig
After calling around to several tow companies no one could beat the price of Ken’s auto rescue!
