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November 2023 by Kathy Kriebel (Freedomgal2)
Meyers Auto Tech staff are professional and knowledgeable. They give you all the options and a price quote before starting work on your vehicle. I also appreciate their ride service when your car is in the shop.
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November 2023 by Jerel Deitering
I bounced around from a few average automotive shops over the years. Meyers was highly recommend from a few friends so I decided to give them a try. Glad I did, my 1st experience was great!! Edwin was the customer service rep and Matt was tech that completed the work. What I liked 1) communication was clear and not rushed 2) they diagnosed and corrected the issues properly. They found other issues that I didn't mention but I was aware of. So to me they passed the test of 'actually' completing a comprehensive evaluation of my vehicle. 3) I appreciate the pictures and text/email of their documented analysis before they called me to ask what work I wanted completed. This gave me a chance to digest the information, have my questions prepared, and make an informed decision about the work I wanted completed. At no time did they try to upsell me with a bunch of unnecessary add-ons or feel scamy about the process. 4) They stand by their work with a Warranty - a good peace of mind. 5) The after hours key return system was quick and efficent . 6) Price was fair, maybe a tick higher than some shops, but the small adjustment for an overall better quality of service made it worth it to me. It appears that the buisness invest in quality tools for their techs to find/fix the issues and provide customers a quality job. I can't think of anything Meyers didn't do well. Keep it up Meyers!! I think this will be my go-to shop for future needs from now on. Thanks!
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October 2023 by bob sherman
The work on my car performed by Meyers Auto Tech (MAT) was outstanding. The estimate was comprehensive and the work performed was excellent and within the estimate. MAT provided pictures and emails regarding inspection findings and provided recommendations for correcting identified problems. I really appreciated the communication by phone. text and e-mail to keep me informed about my car, no surprises. I will be a repeat customer to Myers Auto Tech based on the work performed.Services: Steering & suspension replacement
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October 2023 by marivel santoyscarver
Very impressed with this business! Rates reasonable, very friendly staff, very professional. I didn't get the gentleman's name but he came out and showed me about a car part, and explained what needed to be done. Gave me quotes for future work. Thank you Myers Auto Tech
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September 2023 by Kay Cliber
I was so impressed with the detailed notes and pictures explaining services performed.In addition, they had other recommended services ranked such as "needs attention" or "future service." As a widow and knowing nothing about car maintenance, I especially appreciate the transparency and honesty of Meyers. Definitely recommend!
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August 2023 by David Hawthorne
I'm new to the Tri-Cities and needed to do some vehicle maintenance. A family member referred me to Meyers and I am impressed! The inspection report provided is very thorough and shows you a breakdown of what has been inspected, what needs immediate attention, and what will be required future service. Additionally, the work order details the cost of the work being done and the recommended future work.They were the model of professionalism and transparency throughout the process! I will be using them for all of my future vehicle needs!Services: Air & cabin filter replacement
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August 2023 by Megan H
I am having an issue with my car and noises it was making, so I called and Edward said to come in and he would check it out. I came in and he immediately checked my car and inspected it to figure out the issue. This was with no appointment and on the spot. That is amazing customer service and he was very helpful and professional. This was such a huge help to me and eased my worries . They just gained a new customer! Thank you so much! I definitely recommend this auto shop to anyone needing quality service and thirough care and concern on your vehicles.Services: Auto brake repair
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August 2023 by Stephen Frost
I had trouble with my pickup and took it to Meyers Auto Tech not knowing what the problem was. They put it in the queue and gave me a loaner car to use until the pickup was diagnosed and I authorized work. It turned out to be a problem with a component in the dash instrument panel. The initial diagnosis indicated a replacement for the instrument panel array, but that turned out to not be the case. The initial estimate was approximately $400 more than the final bill after they adjusted for replacing the one component that was faulty.In the meantime, I had trouble (self-inflicted) with my wife's car at her workplace. The technician brought a jump box and helped me get the car started. I then took the car to Meyers and left it overnight so they could charge the battery and then test it the next morning. For this service, there was no charge. I was astounded, because no one does any work without a charge!I am a customer for life and I heartily recommend Meyers Auto Tech to anyone and everyone.Stephen FrostService: Electrical repair
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August 2023 by Kimberly Dumond
Very satisfied with the service from meyers. They did a great job fixing my 2004 ford mustang. The quote they gave us was wrong they found us a better deal even! The customer service was amazing and the shop spotless!Service: Electrical repair
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August 2023 by Todd B.
I took my Kia Soul in because it was running rough and not starting well. I asked them to look into that and do some other standard maintenance while they were in there. They did a simple computer diagnostic on it and identified that the camshaft sensor needed to be replaced. All in, $1600. When I picked it up it still didn't start well. It got progressively worse over the next 2 weeks until it was near undrivable. I took it back in -- I complained that they didn't fix the original problem (I doubt they even tested it after replacing the sensor). They said they couldn't locate the problem, but was probably a timing issue, proceeded to tear the engine apart, another $2700 (+ $180 diagnostic fee that after a fight with the manager I was able to get reversed). Started fine the first time, but guess what, same problem the next time I started the car. I opened up the engine compartment to take a look and they had forgotten to put back on the plastic cowling that covers the engine so I had to make another trip to go pick that up (with a mistake that blatant they should have delivered it to me). I wasn't in the mood to fork over another $1000-$3000 because they had still failed to diagnose the problem. I did a quick internet search and there were dozens of videos about the crankshaft sensor causing the problem, so I ordered one from RockAuto ($60) and installed it in under an hour myself. Problem solved. Very disappointing that professional mechanics only care about charging labor hours and relying on computer diagnostic codes instead of listening to their customer and solving the problem. Would not use them again.
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July 2023 by Michael Page
I've been getting my car serviced at Meyers for a couple of years and I will never go anywhere else! Technicians are knowledgeable and personable. I never feel "sold" to, but their integrity, pricing, and communication are so good it's hard to say "no thanks" when they suggest service. I also appreciate the followthrough both in terms of quality work and notifications about my vehicle.Services: Air & cabin filter replacement
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July 2023 by Bill Hale
Did ac repair two months ago, by no fault of theirs a part failed. Took it back expecting to not have it covered. They took me home worked the pickup into their shop the same day, replaced all the parts got the ac working good , all co ered under the warranty they provided with the first repair.picked me up and no charge. First rate shop , nice to seeService: Auto A/C replacement
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July 2023 by Ray Tracy
I have been coming to Meyers Auto for several years now. It is by far the best place in the Tri Cities that I have used to get my vehicle serviced.. I wouldn't go to any other place because I care about my vehicle. You can't go wrong with Meyers Auto Tech.Service: Auto maintenance
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June 2023 by Lorenzo Ortiz
This is the first time bringing my car here and I am definitely satisfied! The thoroughness and attention to detail that gets put into something as simple as an oil change is awesome! You get updates pictures, fluids checked and much more. But what is cool is that they tell you what you may need done in the future such as repairs or maintenance including a quote. I’m definitely coming back for all my vehicle services .Service: Oil change
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June 2023 by Patti Lierman
Exceptional is the only word I can use to describe Meyers Automotive. The Customer Service is done thing I thought had been lost until I walked in the door. Everyone is so helpful, the process from start to finish was smooth & timely. They have a new loyal customer.Service: Air & cabin filter replacement
