This O'Reilly Auto Parts store in Kennewick is noted for its friendly, patient, and helpful staff who are consistently willing to assist customers in finding the correct parts and specific information. Reviews highlight that the staff goes above and beyond, with one customer recounting how the team provided exceptional service by delivering a part and tools directly to them when they were stranded. The store's services make repairs smoother for both professionals and everyday customers. It is considered an excellent first stop for parts, with a belief that if this location does not have an item, it probably is not needed. Customers express thankfulness for the kindness, generosity, and awesome service received. The store offers various services including free battery, alternator, and starter testing, wiper blade and bulb installation, and a free Loaner Tool program.
Jaime went above and beyond, changing my battery or as I was unable to. He was professional, nice and quick with his work.
August 2026
Pros! all I can say! Staff is attentive and very polite. This location and using the online assets to id and confirm parts availability is perfect. Thanks O'Reilly on Clearwater.
July 2026
Great service and they carried the low voltage battery for my Tesla Model 3.
