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October 2023 by T. Duncan
They do a great job. Customer service great. Recently had my camping trailers tires replaced and figured I would need my bearings repacked. They gave me a quote. Went to pick it up and the bill was over a $100 cheaper. They said I didn’t need the bearings replaced. Anywhere else I bet they do it anyway for my $$$. Good to see honesty still exists. And I called 4 other places for quotes. They weren’t even close to PT.
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October 2023 by Justme
This is my go to tire shop in Kennewick. My wife's tire was leaking from the bad bead or no bead from Costco. Perfection tire fixed it for free. I also had a constant in tire pressure warning light. Toyota wanted 300+. Most others wanted 100+. Perfection fixed just the one bad sensor for under $60. It stills working good after a few years.
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October 2023 by John LaFemina
The good folks at Perfection (Columbia Center) have taken care of our vehicles for nearly 35 years and they have never disappointed. We trust them completely!
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October 2023 by Jon Harris
Nothing but professionalism.....got me in and out in a timely manner....I highly recommend them.....100%
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June 2023 by Stacy H.
I am visiting from out of town and was losing tire pressure. Took my car to Perfection Tire and they were beyond kind. They were able to remove the nail from my tire and ensure the rest of the tires were good. Every person was welcoming, incredible service. I am beyond thankful
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May 2023 by Curtis Miska
They did an awesome job putting new wide low profile tires on my rims without leaving any marks or damage, and the cost was about 1/2 of what it would have been at Discount Tire.Note the price is the same if you drive your car to them or carry the tires and rims in. I only have room for 1 extra tire in my BMW M roadster trunk and I already had the car up on jack stands for maintenance so I brought everything in the back of my truck.
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May 2023 by Nithin R
3 words to describe these guys- Honest (about price and what needs to be done on the car), transparent, good customer service. This will be my goto going forward. Went to get brake work done. Rather than just replacing them and charging whatever these guys are honest and transparent and informed that I don’t need to replace ‘em now. Kudos to Ricky!
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May 2023 by Joe Schertenleib
I moved here from Spokane I use to be with Les Schwab forever. I got a better deal on tires here and great service it’s my new tire place.
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April 2023 by Danny S.
I found a nail in my tire, I pulled it out and the tire deflated.I picked Perfection Tire & Auto based on their reviews.I called, they said they could look at it that day, I left the tire with them and went to run some errands. I was expecting a call to tell me that couldn't repair it and I'd need to buy a new one.When I came back my wheel was there waiting for me, I asked them how much, they said NO CHARGE!Super happy with how they handled this for me and 100% will be bringing our cars here when we need new tires!
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April 2023 by Jacqualyn Gronemeyer
I had called on Saturday saying my cars engine light came on and described what was happening. They sqeezed me in on Monday. Rich was awesome and so was his other front staff, Ricky I belive his name was. They changed coils, plugs and got me on my way and my car is running like a dream. I appreciated them squeezing me in and getting it done so quick. These guys are awesome.
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March 2023 by Randal Meyer
They did a great job my some of them need to work on their customer service and phone etiquette. I called to see if my car was done someone answered and said they will transfer me to front desk. When transfer the person just said "what can I help you?" In a very rude tone and before I can explain he said hold a minute then it hung up on me. Then later about an hour tell close I can came into store. I was greeted rudly and I ask about my car and how long it will be done since it's almost closing time. All he said was "Its right there in the bay and should be done soon" then just ignored me. I didn't get answered so I left because I had thing to get done. I got home and I got a call at 5mins to 5pm closing to tell me my car is done. So I said I will have to pick it up and pay the next and he said "ok then see you tomorrow with a tone"
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February 2023 by B. E.
These folks always treat me and my family great. Nice group of people that do quality work. I always recommend this place to my friends/family.
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January 2023 by John Sivak
These guys are amazing! I've been buying almost all my tires here since I moved to area 10 years ago.Bought Cooper Zeon RS3s twice and a set of Nokian studded for the winters! All the passenger style tire services are spot on.Had them source some staggered Pirellis for my X5. The couldn't find same tread in all four since the rear ones are wider but they did a great job and got all four mounted and balanced for better than Discount Tire.For the Jeep, I wish they sold BFGoodrich tires since that's what works best for my driving style. I asked them to do an alignment before I put the 4" lift on and they found bad components and suggested I get those fixed before I get an alignment. Most places would've just aligned it and then said "you have issues! The bill will be $100!". Yanked off the front end and installed the lift and had them touch up the caster and toe!Shout out to Ricky and Connor! These guys always make the tire experience here top notch. Coffee ain't bad either!?⚠️Not all Perfection Tire locations are equal! They have different owners around town! This one gets my vote for the best! Avoid Southridge PT if possible! Pasco is good! Richland idk
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January 2023 by Cassie Bynum
Needed help to change a tire stop by without a apt they took my car right back . Coffee was fresh . Friendly and fast service .
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January 2023 by Kelcy
Definitely the best tire and repair shop around. I used them for a front end repair after damage from sliding into a curb. I’m so glad I chose perfection! Ricky was extremely helpful, he kept me informed during the entire process, went above and beyond to help me find new wheels for my rig, and was super informative and friendly. I couldn’t be happier with the outcome, my car looks and drives as great as before. I would highly recommend, they are my new tire shop for life!!!
