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February 2024 by L B
The staff is always friendly and helpful. We go here to get our dog food. We buy Pet Smarts expensive brand because we believe it's better for our dog. The price on dog food keeps going up year after year and it's gotten so expensive. $70 for a 30lb bag but our old dog deserves it. PetSmart is really taking advantage of this fake inflation.
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February 2024 by Peter De Keles
Love the puppies
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February 2024 by Amber Kline
Love Petsmart! The staff members are knowledgeable about anything that you may need to know about for your pets. They know their products and are eager to help. I love that I can bring my fur baby in the store with me. He loves seeing the other pets and the staff members. Love Petsmart.
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February 2024 by justin time
Plenty of great stuff for pets.
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January 2024 by oscar
Chase and Jeremy helpful, nice and respectful.
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January 2024 by Mary Ogle
They had all the little pets in the store. Fun outfits for cats and dogs.
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January 2024 by Brian Keller
Visited the other day to get fish and met the popp people and dogs, a very nice group of hounds, and humans too!
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October 2023 by Cheri Walters
Have good variety but is a little more expensive than other pet stores. Though they do have items in stock more than others.
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September 2023 by Lisa Perez Tejada
Very friendly staff is helpful my doggos sure like it here and getting their treats on the way out
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September 2023 by Ashley Bates
My husband and I went in tonight to get a pick up. We were going to get our daughter some Black Moors and a plecostomus. Jeremy came and asked if we needed help. We told him what we wanted to buy. He asked what size tank we had. We told him about our pick up and everything we ha were going to get. He advised us on it being too small.He guided us step by step in the proper size tank, the correct set up we needed as well as additional information on taking care of the fish. We thoroughly appreciate the time he took to ensure we had everything we needed! He advised us to wait until the tank was properly set up before adding fish.Jeremy was beyond helpful, knowledgeable and understood everything about what he was selling to us!We will be back Saturday with our daughter to get her fish! Thank you again so much for all your advice! It’s rare to find someone who cares and enjoys their job like you do?
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September 2023 by Andres Silva
I used to like em but now I dislike em. The first thing yall say when I call is "we'll do anything for the animals." Liers, how about taking the fishes that I bought from you because I don't want to throw them away in some random river or pound. Causing further environmental damage. You guys don't stand for what you guys say. And clearly, you are saying that since you bought the animal and the 60 days are up. That you guys don't want nothing to do with them. That's what I got from the conversation with the union gap store representative and the corporate number that I called. By the way, ty for your rude employee at corporate she something special, I tell you. You guys are wrong for that. Talking about we can't guarantee the next customer that bought the fishes a safe fishes . How about adopting them out. Instead of trying to make every cent, you can. Since you guys supposedly love the animals. I WILL GO TO PETCO INSTEAD SINCE THEY WILL DO ANYTHING FOR THE FISHES UNLIKE PETSMART. PETSMART? MORE PETPEOPLEJERKS JERKS! Just look at those guys ain't they the cutest ?
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August 2023 by Ashley Nussman-Berry
This was definitely one of the nicest PetSmart locations that I've been to (and I've been to quite a few in CA, OR, and WA). Their fish section was very large and had an awesome selection. I was immediately greeted and asked if I needed any help. They answered all of my questions and helped me pick out a new tank. They were so kind, informative, and helpful. I think one was the manager (but I'm not sure) and the other was a cashier. I came in pretty sad that my tank leaked when I filled it up, but left happy and with a bigger/nicer tank and just paid the difference. I was in and out so quickly!They also have same day delivery via doordash, which I really loved using originally because it's super convenient since I hate leaving the house these days. I'm glad I actually went in today though and I can't wait to go back soon to stick up on pet supplies.
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August 2023 by Adrian Gonzalez
My wife and I love this store, but there's one guy that works there (Chase) that seems to hate his job. Always rude and seems annoyed at anything you ask.
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August 2023 by Jacqualyn Gronemeyer
I love petsmart when it comes to toys, treats, collars, and tags. We found some costumes already for Halloween and got our girl a sushi costume. She's so cute with it. It's fun to bring our dogs when we know it'll be slow there and seeing others animals are always fun too. Staff are always friendly as well.
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July 2023 by Megan Andersen
Luiza the groomer is amazing! So talented patient and kind, we will be following her for sure(:P.s.ive seen too many reviews complaining about this- research what you need for the animal you intend to take home before being surprised in store.I'm glad the guy with four kids didn't get the fish, it's better off with someone else. Nobody cares about your sap story, if you weren't willing or able to get an appropriately sized fish tank at the time I call bs that you would get one later. The employees and the store aren't the problem, it's you and your entitlement. Be better.
