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November 2023 by Teri Ehr
Platinum Auto deserves 6 stars! However, I don't want to go into how experienced they are with all types of vehicles, including trucks, daily drivers, classics and hot rods, nor how friendly and professional they are, because then I will never be able to get my rigs in for oil changes, repairs, replacement front and rear lights or engine\oil\gas clean out of a 50+ year old engine. So, I politely decline to write this review.
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November 2023 by Michael Sak
I have worked with Tom and Nate a few times over the past year and I would not go anywhere else to get work done on my vehicle. Legendary, standout individuals work there and i can't recommend them enough.
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August 2023 by Taylor Wisner
Great communication, good prices and fast turn around with a great warranty!Services: General repairs & maintenance
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June 2023 by John Miller Jr
AC problem, they took me right away. Gave me a price right up front and fixed the issue. Good service and a fair price.
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June 2023 by Tia Valentine
We always bring our vehicles here! They are the best!
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June 2023 by Michael Huyck
Platinum worked with me on my difficult schedule, including rescheduling, and completed my work in a timely fashion.Services: General repairs & maintenance
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May 2023 by Deena James
If you're a local to the Tri-City area, make them your life long mechanic! Platinum automotive is an amazing and friendly establishment. They took care of us and our vehicle. Thank you to the fine crew!!
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April 2023 by Lena Garza
Even though they are very busy they have great communication and can always get us in. We have 3 cars that have been serviced there for over 10 years. They are informative and willing to explain what's necessary now VS what's going to need to be done in the near future.Services: Tires
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February 2023 by Bruce Nielsen
I'm from out of town. Car was making a noise when steering. They were busy, but still got my car in and fixed it. If I lived in Tri Cities, they would be my go- to shop. They also said they like working on classic cars with carburetors.
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November 2022 by Niki Young
Excellent service and work. They revived my jeep and worked hard to get my warranty to pay. Would recommend to anyone looking for quality work from reputable people.
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August 2022 by John Wyatt
Did a great job fixing the car from overheating and the Air Conditioner not working. It was the same problem. The electronic cooling fan.Services: Air conditioning
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July 2022 by Eriko Lagrange
Our car broke down in Oregon about 30-40 minutes from Platinum Auto during a road trip. Had our car towed to Platinum and they diagnosed that the A/C compressor went out and the serpentine belt with it.We rented a car elsewhere to continue our trip.They went above an beyond to help us out to have it done before the weekend, so we could pick it up on the way back.Exclellent customer service by Nate and Tom.Service: Air conditioning
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June 2022 by Barry Long
Very knowledgeable crew! Fair prices! Very happy with this shop! They work on all my hot rods!
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January 2022 by Michelle faragher
They were great at communicating. They got the job done in a timely manner. They charge high prices. The only reason I went there was because of my warranty. I think it's unethical to change for the code reader. Especially when you use them to fix the problems that the reader found.While they seemed to have done everything right, I feel like once my warranty is over I'll stick to my original mechanic.Once again nice and professional, but I can the same great service at better cost elsewhere.Services: General repairs
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October 2021 by Tim Flaten
I have had my cars serviced at Platinum Automotive for several years now. Highly recommend. Friendly professional staff and mechanics. Fix/service my vehicles right the first time.
