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February 2024 by Racecar D.
Brad has fixed up 4 of our vehicles so far. NO BS, just honest, reasonable, quality work. Had a small leak at a fitting about a year after having an exhaust installed. He fixed it quickly, and did not charge us anything. GREAT customer service.
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January 2024 by steven ball
I had a problem with the exhaust on my 2002 durango. I took it here and it was diagnosed & fixed and i was on the road within 1 day.The part wasn't terribly expensive and i think they had it on hand. I recommend this shop not just for exhaust but many other automotive services too.
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August 2023 by Tony Hausner
After trying 3 other repair shops I found RAD. I have to say they were RAD !! Diagnostic @ N/C and then an excellent repair job at a great price done on the spot. I only wish all my experiences were this successful. Thank you RAD.
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July 2023 by Ronald Jensen
Excellent service, even at the end of the day! I walked in just before they closed and they were friendly and attentive, had what I needed and were able to get me in the following morning.
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June 2023 by TRI EXCLUSIVE PRODUCTIONS
Great services, quality work, went to 2 other shops given the wrong diagnosis, they where able to figure it out n fix it asap
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June 2023 by Dave C.
Outstanding service and very friendly. The catalytic converter was stolen from my Class C motorhome. Local RV dealer recommended RAD. Took motor home in for an estimate mid-morning, and drove it home with a new converter the same day. They also welded in some reinforcements to prevent future theft. Final cost was exactly as estimated, and lower than I expected it to be.
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April 2023 by Deanna G.
These people are fair, honest@ awesome. J will definitely do business again.....thks Deanna Gibson
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February 2023 by Jerry Dimond
I had an exhaust leak and they found it and fixed it in less than an hour. The cabin was stinky but not anymore.Service: Exhaust
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October 2022 by Jami F.
I took my car to rads repair and exhaust. It was suppose to take 3 days took over 3 weeks. They totally wrecked my car lost bolts and destroyed my engine. I was told by the owners friend to get my car out of there so I had a towing co tow my car to Toyota. All I can say is they are dishonest people. I am letting people to. please take your car to someone else. They will rip you off because they are dishonest people. She said she backs up her work that's a joke! I will never ever take my car there again. I want to thank her friend for all the help.
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October 2022 by steven robbins
Called in to ask how much a muffler weld would be and if i could come in today. they said bring your truck and quoted me. done within a couple hours and charged me less than the quote.Service: Exhaust
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August 2022 by Kim Jones
Called yesterday afternoon to make an appointment to bring in my vehical to have the exhaust looked at because it was sounding louder than normal and it looked like the muffler was hanging down. They said they could get me in at 9am when they opened the next day. I told them I would be waiting there while the work was being done since they were getting me right in first thing. So, I showed up 15 min early today (day of appointment) so they knew when they got here, I was here and ready. When they arrived at 9am to work, they told me there was another car on the rack they had to finish but it wouldn't take long. 45 min went by and they still hadn't started on my vehical. They then told me their just about ready to get started. Another 25 min went by and they still didn't have my vehical in the garage. The person I was talking to was one of the new owners who's name is Jess. He didn't care nothing about customer service and just said its the nature of the business. I couldn't wait any longer because I could sat there all morning and they could care less, so I left. I called him up 5 min later and told him how disappointing I was because I use to get great customer service when Hellen owned the business. I then told him that normally I would go online and post a reveiw but I wouldn't because of Hellen (she's great by the way). He then just hung up on me. So here I am now online just letting people know Rad Exsaust is under new ownership and these people have bad customers service and they don't care. Just to let you all know, I went straight over to Bonnie and Clyde's in Pasco and they got me right in and at a great price. Also very, very, good customer service. Do not waste your time at Rad Exaust, it a joke.
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August 2022 by Kim J.
Terrible customer service, rude. No respect for anyone's time. Jess the owner is rude and doesn't do what he says he's going to to. Plus sells cheap parts and performs terrible installs that don't last. He'll even tell you that the work they perform will only last three years and your need to come back and have to get it redone. That's ridiculous. A total waste of time and money. Beware
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June 2022 by Chiefer Sutherland
Will and the RAD Repair & Exhaust Team were absolutely awesome! They were able to replace my stolen catalytic converter quickly and answered all my questions/concerns with amazing patience! I would highly recommend them for any repairs needed!Service: Exhaust
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April 2022 by Straightshoote R.
Great work, great price. No hidden costs, did what they said they were going to do and did it well. Beat out 2 competitors by more than 20%.
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April 2022 by Deidre Ott
The are amazing! Great work, great price and wonderful people! The whole Road Cab team and every employee I have ever dealt with are so wonderful! I highly recommend them! You will not regret it! Thank you everyone there!Services: Auto engine diagnostic