-
March 2024 by Daniella Bancroft
We asked for a tow from the highway near cbc (literally across exit B12 going on 395north) to the auto zone near court street In pasco. It wasnt even 5 minutes away and they charged $130… we originally asked to go to the autozone in Kennewick but because we are low income college students we asked if we could go to the autozone around the corner for cheaper the guy towing said yeah itll be cheaper and as soon as he brought the car over the price didnt even change…The car broke down again a couple days later and went with a different company from the fairgrounds in kennewick all the way to firestone by the mall was $80 and the guy only took 15 MINUTES to get to our house to pick up the broken down car this place took 1.5 HOURS…THIS PLACE IS A SCAM find somewhere better.
-
March 2024 by Eddie Chavez
Worthless I would call anyone else don’t waste your time will have you waiting forever and then never show up
-
February 2024 by Craig Beauchemin
False advertising on their website. Says "$80 within 10 miles. Must mention our webpage to get this preferred pricing." But what they don't tell you is you have to mention that webpage WHILE ON THE PHONE with dispatch, NOT when the tow driver arrives. There is absolutely NOTHING on their website that specifies this crucial detail. An additional $54 added on when the tow driver told me the cost to tow. $54 stolen from me by this business.100% false advertising. Dispatcher offered zero remorse when confronted afterwards. Told me "It says call for more details below." Unbelievably terrible customer service and business practice. Pathetic way to treat a customer.
-
February 2024 by Juan Rivera
Dante was prompt and fast. We waited for another tow company that didn’t show up for 3 hours. We called and they showed up within a half hour. Great and friendly service.
-
February 2024 by Lance Vargus
Great service!The Receptionist was polite & informative!Gave me a quick quote, and a quick ETA.The driver (Tito) was quick & polite as well.Tito was careful w/ the vehicle and delivered it straight away. I talk to about 100 people in my profession. Guess who I will recommend for towing needs?I was happy to pay the bill and got some good tips on the Pasco farmers market!Most Definitely NOT with the rude Mid Columbia Towing gentlemen. Really ?I going to entrust my second most expensive investment (vehicle) to an impatient & rude individual?? Really ?Get a clue Mid Columbia Towing !
-
February 2024 by Bart Wanot
Dante from Rad Towing is a lifesaver! Got stuck in the snow, and he promptly came to the rescue. Professional, efficient, and courteous service. I can't thank them enough for the quick assistance. Highly recommend Rad Towing for their top-notch towing service, especially during tough situations like snowstorms!
-
December 2023 by Nydia Ayala
They are irresponsible, the worst service they can give, disrespectful and unprofessional.
-
November 2023 by Melissa Williams
So imagine to yourself, your 16-year-old daughter wrecks your wheelchair van, your only mode of transportation, independence, and ability to get out into the community to do all your volunteer work and take care of your family. Welp, this happened to me, 1st accident of my entire life. Very scary, pretty traumatic, and again....scary. We are both transported to the hospital with back injuries and my wheelchair van is left in the parking lot. I call my insurance company and ask for emergency roadside assistance. They dispatch Rad Towing! Okay, these guys were simply.... AMAZEING! They told me what to expect every step of the way. How in the world was I going to get my electric wheelchair home? Well, they took care of that! How was I going to....yes they took care of that! During a very scary time, they were there 1000% for me. "CJ" talked with me, was able to calm me down, showed such compassion and understanding for what I was going through. I highly, highly, highly recommend Rad Towing. They were so very wonderful in such a scary time. Thank you so much for helping me!
-
August 2023 by Debbie Cunningham
On the upside, yes, they came promptly to tow our car.On the downside, every time I called to see if our car was taken to the collision center it was still at their yard.They also told me they only took a check or cash - and didn’t work with invoices from insurance companies. Ultimately, we had a multi-phone line conversation with our insurance agent. I had to use a CREDITCARD over the phone to pay them. They wouldn’t accept an invoice from our insurance…Long story short - OVER $1000. Later(insurance reimbursed me). The car was taken to the collision center.RAD towing and how they try to get more money out of people is EXTREMELY POOR business ethics.Mr.and Mrs. CunninghamService: Car towing
-
July 2023 by Gingers Dance
AMAZING PEOPLE!! CJ and Michael went out of their way on a Sunday to help our stranded fifth wheel in the middle of no where when three other towing companies told us “it wasn’t worth there time.” They called in resources to make sure we were back on the road after a horrific double blowout. HIGHLY RECOMMEND!!! Nice to work with a company who still believes in providing good old fashioned customer service!!!Service: Tire change
-
June 2023 by Tresa Koester
Lenchieo was awesome. He kept me updated on his ETA, and quickly got my car to the repair garage. He even gave me, my son & our groceries a ride home. Rad Towing definitely has me for a repeat customer.Service: Car towing
-
April 2023 by Katie Maya
These guys are amazing. Used my road side assistance and the ETA was an hour, they showed up in 20 minutes to get my daughter's car to the shop.Service: Local hauling
-
April 2023 by Adventures With Geo
This is long overdue review. I had the pleasure of CJ and Jeoffrey assisting me with my tow a month ago, they were so polite, professional, and made the whole service so easy. 5/5 would recommend CJ or Jeoffrey!
-
March 2023 by Darin Fiedler
Mark the driver was great. It was dark, and he waited with us until our buddy got there for the trailer. Mark is a good guy.Service: Car towing
-
March 2023 by PrimeTime Animations
Fast and friendly. Showed up less than 15 minutes from calling the towing order Good communication. Defiantly recommend Michael. A1 service
