Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because the company consistently understands and exceeds their expectations. The staff is generally helpful, friendly, and patient, with standout employees like Jackie, a team leader or manager, who provided one of the best customer service experiences a customer has ever had at Rite Aid. However, the pharmacy can sometimes be understaffed, leading to longer wait times and less friendly service. Customers wish the pharmacy staff would take more training in courtesy and customer service. Despite these occasional issues, Rite Aid remains a convenient 24-hour option for customers needing pharmacy services or other health and wellness products.
They are still restocking from their bankruptcy. And the one on 20th doesn't have public toilets.
March 2025
Good, convenient and open 24 hours no issues, I am new customer.
May 2024
Stocked like an intercity bodega. Missing merchandise, empty side counters, staff refuses to restock items, some items with labels, missing for over a year. The only thing that is stocked is the alcohol section. Fill your side counters or close the store.