“My child started in the infant room at 8 months and has now been there about a month and a half, and I am really happy with our experience. The facility and the infant room are always very clean. The staff that works with the infants are very nice and post tons of updates, videos, and photos throughout the day on their app. I think my child genuinely has fun there during the day.The office staff was very easy to communicate with during the enrollment process and got us a tour, registration, and orientation before we started. Whenever I have sent an email or message through the app it has always been responded to nicely and promptly.Update after a few months: I am even more in love with the staff and the experience my daughter has gotten in the infant/toddler room. Everyday they have a new learning topic that is shared with parents in the app and fun activities like sensory bins, touch and feel books, story time. It saddens me to see the negative reviews on here because childcare in the Tri Cities is hard to come by and this facility really works hard to provide a clean, fun, educational environment. I still highly recommend this facility for any parents who are looking for infant care.”
“This KinderCare has molded my son & I. Without hesitation, they love my son. And honestly, they know my kid better then most. They’re with him 5 days a week for 9 hours or more a day.There’s always bad opinions and frustrating moments. But the true teachers, genuinely love the kids they take care of. This center has been HONEST, and they communicate WELL.They do so much for our kids. Regardless what’s going on in the world. They think of the safety of our children FIRST. I truly feel, if parents would communicate with the staff more, and have an open mind of no kid is “perfect”, people would see how much they care.They need more credit from the parents, More understanding from the parents, They’re doing the stuff we can’t do so we can provide for our children.I love you all. My son LOVES going to THIS daycare.FROM THE BRAVENECS- we love you KinderCare staff!!!”
“--- edit this was my experience from the 2022-2023 school year in a specific classroom. I've heard from others that the school has changed dramatically since we left for public school. I would make sure to find feedback from parents who are currently enrolled and talk with the staff. Take my comment for what it is - a small snap shot of events in the past-----I can’t say enough good things about Children’s Garden Apple Tree room.Last year my son was on an emotional improvement plan at a different pre-school in the area. He had a hard time regulating his feelings and emotions and frequently took 20-30 minutes to calm down.My daughter was attending Children’s Garden Waterfall room (2nd grade) at the time so I was able to see how much work and effort the school puts into each of their kids. When enrollment opened, we immediately signed our son up for Children’s Garden’s Pre-k classroom. We filled out the paperwork explaining his behavior issues and waited to figure out which class we’d be in. We ended up in Apple Tree and it was the perfect fit. Apple Tree focuses on emotional regulation and daily mediation with the kids. My son came home calmer, was able to talk about his feelings, and taught us all about slowing down and taking deep breaths.It also turns out that my son was having so many tantrums at the other school because he LOVES learning and he wasn’t given enough time to explore the things they were teaching in 15-minute segments. In Apple Tree, each kids gets to pick what they want to work on and how long they want to work on it. The teachers are fantastic and cater to his needs for more information and more challenging work.Had he stayed at the other school, I think he would have hated education and authority figures. I know my son is loved at Children’s Garden and that’s a great feeling. I also know that he has the tools to succeed in other classrooms as he moves forward, which was worth every penny.I want to also throw in a comment about the staff at Children’s Garden. They are lovely, welcoming, and very communicative. The care and devotion they have for all the kids who attend there is clear. I’m so grateful for the impact they’ve had on our family.”